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Counter Assistant

2 weeks ago

Eastbourne, United Kingdom Windowstore Full time

**EPW2**

**Job Title**:Driver/ Counter Assistant

**Location**: Eastbourne

**Hours**:5 days a week (07.30 to 16.30) & 1 Saturday a month (7.30-11.30)

**Job Purpose**

In this role you will be responsible for managing deliveries, handling customer inquiries, and ensuring a high level of customer service.

**Who are we?**

The Window Store, part of the Epwin Group Plc, proudly offers one of the most comprehensive ranges of industry-leading window, door and building products in a trade environment. At The Window Store, we provide structured training, foster a genuine community, and present endless opportunities for career progression. We are continually expanding our branch network and are always on the lookout for talented and motivated individuals to join our team.

**Key Accountabilities**
- Manage the daily delivery and dispatch process, ensuring correct routing.
- Complete weekly vehicle checks to maintain fleet compliance.
- Identify, pick, load, and deliver products professionally and on time.
- Serve and manage customer inquiries efficiently.
- Unload, check, pick, and load deliveries accurately.
- Maintain high levels of customer service at all times.
- Perform warehouse and driving duties, including heavy lifting as required.

**Role Requirements**
- Hours
- Good local knowledge and familiarity with the road system.
- Full UK driving licence (essential).
- PC literate, able to manage documentation and processes.
- Ability to listen and follow instructions effectively.
- Ideally, some knowledge of the construction industry.
- Experience working within a close team environment.

**Personal Attributes**
- Reliable, demonstrating integrity, enthusiasm, and professionalism.
- Strong problem-solving skills, able to remain calm and methodical under pressure.
- Positive outlook and can-do attitude, willing to take initiative.
- Strong communication skills, able to engage with customers and team members effectively.