Band 3 Team Secretary

Band 3 - Team Secretary
16 hours per week
An exciting opportunity has arisen within the Specialist Learning Disabilities Directorate. We are looking for an experienced part-time Administrator/Secretary to join our busy team at the Friary, Trent Valley Road, Lichfield. The Administrator/Secretary will provide efficient secretarial support to the Clinical Team Lead and members of the community team as required.
The post holder will be expected to have a flexible and adaptable approach to work and will be able to prioritise and meet deadlines in order to meet the requirements of the service. Good written and interpersonal skills are essential.
The Administrator/ Secretary will have daily contact with a wide range of staff at all levels and regular contact with service users and their carers.
Previous experience of working within a learning disability setting is desirable. If you feel you have the skills to join this team please do not hesitate to apply.
**For an informal discussion please contact**:
Or
**JOB PURPOSE**:
The Administrator/Secretary will be part of a small administration team which will provide comprehensive admin support to the South Staffordshire Community Learning Disability Team.
Your main duties will include answering and directing phone calls, typing of confidential clinic letters, booking clinics, co-ordinating meetings and appointments, opening and scanning post, processing referrals, using IT systems (ie Rio) and dealing with general enquiries. You should have relevant experience in these areas.
You will be expected to be able to prioritise work and meet deadlines in order to fulfil the requirements of the post. Excellent interpersonal and communication skills are essential with an ability to deal with highly sensitive and challenging situations, communicating to both internal and external service users.
The post holder will show a willingness to assist others and be a key member of the team as such they may be required to provide cover for other bases within the service should the need arise.
This role will be mainly office based.

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
Supporting your career development and progression
Excellent NHS Pension scheme
Generous maternity, paternity and adoption leave
Options for flexible working
Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
Extensive Health and Wellbeing support and resources
If you work in our community teams, we pay for your time travelling between patients
Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
Salary sacrifice bikes up to £2k
Free car parking at all trust sites
Free flu vaccinations every year
Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
**KEY RESPONSIBILITIES**:
Main duties and responsibilities
- Provide secretarial and administrative support to the Business Support Officer (BSO) and professionals within the multi-disciplinary team.
- Support The Operational Lead and other members of the management team as required.
- Have a working knowledge of Easy Read.
- Open, sort and distribute incoming post, prioritising and screening urgent correspondence ensuring it receives appropriate attention/direction.
- Undertake general office duties as required including filing, photocopying, scanning etc.
- Logging calls with the Trust’s Service Desk for any building repairs, works etc.
- Ensuring the correct procedures are adhered to and stock levels are maintained for the teams.
- Prioritise and manage own workload to meet the needs and requirements of the service demands.
- Working with the South Staffordshire Community Learning Disability Team to process/document referrals into the team.
- Work within parameters of established procedures and to seek advice when necessary.
- Provide cover for other administrative staff within the wider team as required.
- Follow policies relevant to own role.
- Meet and greet visitors as necessary.
- Follow Standard Operating Procedures, good practice and established precedents.
- To participate in mandatory training and personal development towards developing advanced knowledge and practice in the field of Autism and/or mental health.
- Provide a full range of office tasks including filing, photocopying and faxing.
- The daily use of Microsoft Office packages such as Outlook, Word, Excel and PowerPoint.
- Input or extract data, as required, into/from non-