Sales Support

2 weeks ago

Northwich, United Kingdom ASM Technologies Limited Full time

**Job Summary**
Are you a tech enthusiast with a hunger for success and a passion for supporting a Sales Team? Do you dream of growing your career in the dynamic world of technology ? If you're ready to take the next step and forge a path towards becoming an accomplished Account Manager, then we want to hear from you Sales Support colleagues will liaise and interact with customers and all internal departments within ASM Technologies.

At ASM, we like to develop individuals within the organisation and our Sales Support role serves as a stepping stone towards becoming an Account Manager if that’s your career path of choice. We're invested in your growth and will provide the training and mentorship you need to thrive.

**Duties**
- Collaborate with Account Managers to provide pre and post-sales support, ensuring seamless customer experiences.
- Qualify customer opportunities.
- Source solutions and engage with suppliers for run rate products / software / services.
- Provide accurate quotes to customers.
- Act as a key point of contact and ensure orders are processed accurately and in line with contractual SLAs.
- Engage with clients to gather feedback, address inquiries, and provide solutions.
- Monitor and expedite client orders to ensure delivery within client SLAs, resolving any delivery issues ensuring the customer is informed as appropriate.
- Maintain accurate and up-to-date records of customer interactions in our CRM system.
- Ensure compliance with internal best practice processes.
- Work in collaboration with internal departments such as finance, logistics, sales and purchasing.
- To undertake additional duties that may be required from time to time.

**Skills**
- Excellent communication skills, both written and verbal.
- Strong interpersonal skills and the ability to build rapport with customers and colleagues.
- Highly organised with a keen attention to detail.
- Ambition and drive to excel in a sales-oriented career.
- Strong organisational skills with excellent attention to detail
- Quick thinker, methodical with the ability to multitask and prioritise work
- Problem solving and identifying the route cause for continuous improvement
- Ability to work well as part of a team and the ability on your own to work using initiative to problem solve.

**Job Types**: Full-time, Permanent

Pay: £23,000.00-£24,000.00 per year

**Benefits**:

- Company events
- Free parking
- Health & wellbeing programme
- On-site parking
- Paid volunteer time
- Work from home

Schedule:

- Monday to Friday

Application question(s):

- As part of your training period in the role if you are successful, you will be expected to attend the office in Northwich, 5 days per week, are you able to do this?
- Are you able to work Monday to Friday 9.00am - 5.30pm?
- Do you require any reasonable adjustments should you be invited for an interview?

Work authorisation:

- United Kingdom (required)

**Location**:

- Northwich (preferred)

Work Location: In person

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