Support Secretary

An exciting opportunity has arisen for a well-motivated individual to join us as a Support Secretary. You will join the established team to support the HPB/Lower GI Medical Secretaries within the Medical Oncology Department.

This is a Full time Permanent Position. It will be working core hours Monday to Friday.

You will be enthusiastic, flexible, willing to learn, eager to play an effective part in a busy team environment and be able to use your own initiative.

You will need to have experience of audiotyping and copy typing and ideally have worked within a healthcare environment with medical secretarial experience and knowledge of medical terminology.

Type clinical correspondence, treatment summaries and annotations, ensuring compliance with turnaround time/ targets and ensure that office instructions are followed/ referred to the PA/Medical Secretary as appropriate.

To carry out discharge process for patients who have been discharged from the service.

Ensure accurate input of patient details when entering data on to information databases and Patient Administration System (Careflow), including routine use of case note tracking system.

Deal professionally with phone calls from relatives/patients, which could be emotional and of a sensitive nature.

Liaise with team members to ensure stationery stock is kept replenished.

Closely liaise with Clinic Managers and PA/Medical Secretaries to ensure new patient referrals are registered on Careflow, triaged, and subsequently appointed in accordance with clinical instructions. Liaise with PA/Medical Secretary to ensure accurate booking of clinical appointments for both new and review patients.

Liaise with internal and external departments to arrange clinical investigations and procedures.

The Christie NHS Foundation Trust is one of the largest cancer treatment centres in Europe, and an international leader in cancer research and development.

You will be working in a supportive and engaged team environment, with a management team who will enable you to broaden your experience and develop a wide range of skills.
All flexible working arrangements will be considered, and applicants are invited to make informal contact should they wish to discuss the role and its remit further.

**SPECIFIC DUTIES AND RESPONSIBILITIES**:

- Typing of clinical correspondence, treatment summaries and annotations, ensuring compliance with turnaround time / targets with the use of the digital dictation system.
- Ensure accurate input of patient details when entering data on to information databases and patient administration system.
- Ensure accurate tracking in and out of notes and scanning of documents on to the patient administration system.
- Appropriately disseminate a variety of correspondence/documentation, some of which is highly confidential.
- Deal professionally with phone calls from relatives/patients, which could be emotional and of a sensitive nature.
- Provide data to the Information Department as required.
- Completion of diagnosis and staging proforma.
- Liaise with internal and external departments to arrange clinical investigations/procedures.
- Liaise with staff at all levels both internally and externally.
- Filing/scanning of correspondence and test results in to patient case notes and tracking in and out of patients notes from clinic.
- Contribute to the training of new members of staff within a given area as required.

ADDITIONAL REQUIREMENTS
- Follow risk management procedures at all times including the identification, assessment and management of risk within the division.
- To abide by all Trust policies and Procedures.
- To be responsible for own professional /personal development, including participating in ongoing appraisal and personal development planning.