Service Controller
7 days ago
Generator Power is the UK's largest and privately owned generator rental company having enjoyed over 25 years of supply in the industry. Generator Power has experienced rapid growth in recent years and is undergoing further expansion providing an excellent opportunity for a Service Controller to join our team at our Head Office in Normanton WF6.
Monday to Friday 08:00 - 17:00 40hrs a week 1 hour unpaid break
**Duties/Responsibilities**:
- Process customer calls for the Service Department.
- Complete management of manufacturer warranty process.
- Process chargeable & non-chargeable job sheets to include Fuel Utilities, Fuel
- Recording duty on call forms and adding to breakdown list.
- Consolidation of the service list.
- Resolution of service list queries.
- Create and distribute service lists.
- Create and distribute overdue list.
- Process on/off/exchanges on to service list.
- Assist in the production of Management Reports.
- Oversee the running of the Service Contract.
- Support the fuel management function.
**Qualifications required**:
- Confidence with IT and Microsoft packages
- Administration/Office Work or experience;
- Plant Service experience (Desirable)
- Service controller experience is desired but not essential.
- MUST be competent on Excel.
**Job Types**: Full-time, Permanent
**Benefits**:
- Company pension
- Discounted or free food
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
**Experience**:
- Strong Administration: 3 years (preferred)
- Microsoft Excel: 1 year (preferred)
Work Location: One location
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