Aircraft Dispatcher

**SHIFT**: 30 Hours per week (minimum), shift pattern 6 on/3 off - rotating shifts between 04:30am and 23:30pm

**START DATE**: MARCH 2025

**Key Responsibilities**
- Take ownership of a flight and coordinate all the activities related to the handling of that particular flight to ensure a safe and on-time performance.
- Liaise with various divisions such as ramp, cargo, passenger, catering, government agencies, etc. to collate data and to inform them of airlines standards and procedures
- Be the connection between the flight deck and all airport services
- Ensure that the aircraft has been loaded according to the safety standards of the aircraft itself and to structural and flight limitations
- Dispatch all messages as required during pre and post-flight
- Compile and deliver flight documentation as required by the customer
- Conduct regular audit
- You will always promote a professional image. As part of the Load Control Team, you will ensure safe, on-time departures for all partner airlines.

The above responsibilities are not exhaustive, and you will be expected to adhere to any reasonable management request.

**Person Specification**
- Strong communication.
- Preferably previous “weight and balance” experience.
- You will be operating in a busy diverse environment, so you'll need to be able to adapt your communication style to suit your audience.
- Absolute attention to detail.
- An optimistic outlook and a genuine 'happy to help' attitude.
- Creative and open-minded, with the ability to think outside the box in finding ways to achieve outstanding standards of service.
- Computer literate, we work using several different computer systems (DCS), but don't worry you will be given all the skills to set you up for success.
- Being flexible - unfortunately sometimes things don't always go to plan - cancellations, delays, staff sickness etc. - a willingness to be a team player and help the company out so that we can always deliver on our promise.
- At least three years of experience in the Airport environment
- A full 5-year work/unemployment/education references
- Valid Passport
- Proof of National Insurance
- Proof of address
- Criminal Record Check and Airside Security Clearance

**Safety, Security and Compliance**

All employees have an obligation and duty whilst at work to:

- Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.
- Co-operate with managers & supervisors in order to allow them to perform or comply with any legal requirements imposed on company.
- Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons.
- Inform their managers/supervisors of any work situation, equipment or activity that represents a serious or immediate danger to health and safety.
- Report any hazards, near misses, incidents, accidents or dangerous occurrences to their manager/supervisor, who will then follow the procedures contained in this manual.
- Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
- Fully understand company health and safety policy.
- Attend training courses as may be arranged by company

**What We Offer**
- Employee Assistance Programme with 24hour access to trained counsellors & wellbeing initiatives.
- Overtime available (but not always guaranteed) to enhance pay.
- Competitive salary and shift allowances.
- Full training and certification for airport operations and equipment use.
- Opportunities for career growth
- A dynamic and collaborative working environment.
- Death in Service benefit of up to 3x annual salary.
- Subsidised parking at designated staff car parks.

LHRTCO

**Job Types**: Full-time, Temp to perm

Pay: £36,950.00-£39,556.00 per year

Schedule:

- Day shift
- Night shift
- Overtime
- Weekend availability

**Experience**:

- aircraft turnaround: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Full UK Manual Driving Licence (required)

Work authorisation:

- United Kingdom (required)

**Location**:

- Heathrow, Greater London (preferred)

Work Location: In person