Production Lead

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our

Hybrid Work Model


Job Description

About the Role:
Provide hands-on support to teams, driving performance to exceed expectations and contribute to customer satisfaction.

Key Responsibilities may include:

- Lead by example within the assigned functional area, offering guidance and support to peers, troubleshooting issues, and ensuring smooth production operations.
- Actively support production activities, stepping in during shifts or breaks to maintain workflow and operational continuity.
- Collaborate with plant administration to ensure adherence to established policies and procedures, promoting consistency and operational compliance.
- Assist Plant leadership in enforcing policies and procedures to maintain inventory accuracy and ensure operational efficiency.
- Fulfil assigned production duties, ensuring quality and efficiency in line with plant performance goals.

The primary purpose of the role is to deputies for and support the Site Lead and promote continuous improvement in production, safety and quality metrics and provide leadership to operations teams on site. Build and maintain good relations with 3rd party management teams
- Supervise, develop, and coach employees to build and maintain good relationships with third party management teams.
- Continuous improvement via systemic change based on data and root cause (i.e. Data analysis and improvement / correction plans)
- Ownership and control of all quality related issues on their site/shift.
- Drive a zero-harm culture within the site/shift.
- Conduct tours in the 1-CHEP Management Observation Tool (MOT)
- Lead root cause analysis of all incidents that happen on shift.
- Recognise change as necessary and willingly share knowledge across business areas.
- Adapt and learn in new situations.
- Control Yard and Warehouse movements delegating relevant tasks to FLT drivers bearing in mind warehouse needs.
- Hold daily shift briefs and report plant KPIs.
- Monitor and ensure consistent, timely responses to all relating to zero harm and production KPI.
- Owning the controls on safety, quality, production.
- Assist in monitoring of employee’s holidays in compliance with the holiday policy booking system.
- Monitor and ensure consistent, timely responses to all relating to zero harm and production.
- Managing and monitoring absence levels in accordance with Company procedures.
- Deputise for the Site Lead in their absence.

Remote Type

Not Remote

Skills to succeed in the role

Active Learning, Adaptability, Cross-Functional Work, Curiosity, Digital Literacy, Emotional Intelligence, Empathy, Initiative, Problem Solving

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.