Integrated Administrator

To work as part of the Bridgwater and North Sedgemoor Neighbourhood Integrated Administration Team. Covering 3 services OPMH, District Nursing and Community Rehabilitation Service.

Comprehensive Administration Services including answering the phone, typing, scanning, filing, managing incoming and outgoing mail. Manage and received telephone calls, taking messages and passing to the appropriate department. Ensuring effective communication and courtesy at all times, supporting the multi professional team members with administrative tasks and generally assisting in the coordination of the running of the team.

The post holder should be aware that this post will require working in the Bridgwater & North Sedgemoor Neighbourhood Huband some weekend out of hours working will be required to support the Trust's aim of 7 day working.

To receive telephone calls and messages sensitively, ensuring effective communication and courtesy at all times.

To work with Senior Administrator and Integrated Team Manager's to devise appropriate performance management programmes.

Assist with preparing rotas in conjunction with Senior Administrator/ Integrated Team Manager's.

Asset team members, team managers in arranging meetings and venues. To support the Integrated Hub performing administration duties, inc T-Quest, Rio and liaising with patients and their families/carers to support inward/outward referrals.

To devise, implement and maintain effective and efficent office systems including filing, post, diaries etc.

As an organisation, the NHS offers a wide range of benefits including flexible working, pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.

The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone’s throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.

There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will experience the best of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone
- To provide the first line contact for calls coming into the team, taking appropriate information prior to the involvement of a clinical staff member
- Ordering and maintaining stocks of stationery, Dressings, supplies etc.
- To arrange for building and equipment maintenance and repairs to be carried out as instructed by the person responsible for the building.
- To devise, implement and maintain effective and efficient office systems including filing, post, diaries,
- To type reports, letters, minutes and forms etc, using the computer, maintaining accuracy, appropriate layout and presentation.
- To assist with entering data, using the Trust’s computer network, regarding appointments, discharges, etc.
- To assist in ensuring relevant files, papers,
- To take initiative where necessary, prioritising the workload to ensure deadlines are met.
- To maintain confidentiality and to ensure working practices are secure.
- To compile standard letters as require
- If required, to take responsibility for maintaining a small record storage area in their workplace.
- If required, to attend meetings, taking notes and carrying out any action requested.
- Provide cross cover for colleagues during periods of absence, acting up and down when required.
- Support with welcoming and induction of new staff into the team as required including those helping on a short term basis.
- Adhere to all Trust policy procedure and guidelines.
- Attend training courses as agreed with the Unit Manager.
- Prepared to travel across different sites within the Trust.