Dental Receptionist

1 day ago


Woodford Green, United Kingdom Woodford Dental Care Full time

**Job Summary**
We are seeking a friendly and organised Dental Receptionist to join our team of over 60 staff.

**Duties**
- Greet patients warmly as they arrive at the practice and assist them with check-in procedures.
- Schedule and confirm appointments, ensuring optimal use of the dentist's time.
- Manage patient records, including updating personal information and maintaining confidentiality.
- Handle incoming calls, responding to inquiries and directing calls to appropriate staff members.
- Process payments and manage billing inquiries with accuracy.
- Assist in maintaining a clean and welcoming reception area.
- Collaborate with dental staff to ensure seamless patient flow and communication.
- Perform other administrative tasks as required to support the practice.

**Skills**
- Strong organisational skills with attention to detail to manage multiple tasks effectively.
- Excellent communication skills, both verbal and written, to interact positively with patients and colleagues.
- Previous experience in an administrative or office role is advantageous but not essential.
- Ability to work well under pressure in a fast-paced environment while maintaining professionalism.
- A compassionate attitude towards patients, ensuring their comfort and satisfaction during their visit.

We are open 6:50-20:10 Mondays-Thursdays, 6:50-18:10 on Fridays and 6:50-15:10 on Saturdays.

The job will involve working Saturdays 6:50-15:10 plus weekday shifts to cover these hours.

Tuesdays 14:15 - 20:10

Wednesdays 14:15 - 20:10

Thursdays 14:15 - 20:10

Fridays 11:00 - 18:10

Saturdays 6:50 - 15:10

Pay: From £12.50 per hour

**Benefits**:

- Company pension
- Employee discount
- Health & wellbeing programme

Schedule:

- Day shift

Work Location: In person


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