Quality Assurance Auditor

**Job description**:
**Salary**: £30,000 per annum
**Contract Type**: Full-time, Permanent
**Hours**: Monday to Friday (08:30-16:30 or 09:00-17:00)
**Location**: Hybrid (base of operations Head Office, Chorley). Frequent travel across services (supported living and residential)
**Reports to**: Head of Quality

**About the Role**

We are seeking a passionate and detail-oriented Compliance Auditor to join our Quality Team. Reporting directly to the Head of Quality, the Compliance Auditor will play a vital role in ensuring the compliance of our services across supported living and residential settings.

This is also an excellent development opportunity for someone looking to build a long-term career within Quality and Compliance, offering clear progression opportunities as our business continues to expand.

**Our Mission**

At Cedar Health & Wellbeing, we provide high-quality residential and supported living services for adults with learning disabilities, autism, and mental health needs. We believe that outstanding care starts with strong quality and compliance standards, and this role is key to ensuring the excellence of the services we deliver every day.

Key Responsibilities
- Monitoring and ensuring completion of quality and compliance audits
- Working collaboratively with internal teams to deliver successful outcomes.
- Conducting service spot checks, to ensure compliance.
- Reviewing and reporting on operational compliance
- Complete scheduled compliance audits using standardised tools (MOA Benchmarking and paper-based audits) across services.
- Identify compliance short falls within service to develop action plans and communicate this with the manager of the service.
- identify trends and risk areas following compliance audits.
- Support the Head of Quality in developing, reviewing, and refining audit tools.
- Maintain awareness of legislative, regulatory, and best practice changes in adult social care and advise on potential impacts.
- Maintain high standards of documentation, feedback, and reporting following each audit visit.
- Build constructive and supportive relationships with operational teams to promote a culture of learning, development, and improvement.
- Attend Quality Team and service meetings as required to share findings, updates, and good practice.
- Participate in ongoing learning and supervision to ensure continued personal and professional development.
- Provide administrative support to the Head of Quality

**Person Specification**

**Essential**:

- Proven experience in auditing, compliance, or quality assurance within a relevant sector.
- Excellent written communication skills, with the ability to produce clear, accurate, and concise audit reports.
- Exceptional attention to detail, ensuring accuracy and consistency in all audit activities.
- Flexibility to travel frequently and independently to multiple service locations as required.
- Full UK driving licence with access to a reliable vehicle for work purposes.

**Desirable**:

- Direct experience of working within a health and social care setting.
- Knowledge and understanding of CQC regulations, with specific awareness of supported living and residential (non-nursing) care services.
- Experience in health and safety compliance, including familiarity with relevant legislation and best practice standards.

**What We Offer**
- Salary: £30,000 per year
- Annual Leave: 20 days annual leave, increasing with 1 day per completed year of service, upto 25 days + bank holidays
- Private Healthcare: Includes dental, optical, and mental health support
- Private Pension Scheme
- Blue Light Card: Cost reimbursed for access to national discounts
- Regular Supervision: Your voice matters - we support and invest in our team
- Opportunities for growth: Collaborate with experienced colleagues in Quality, PBS, and Operations.

**Job Types**: Full-time, Permanent

Pay: £30,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Employee discount
- Private medical insurance
- Referral programme

Ability to commute/relocate:

- Chorley PR7 6TB: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Do you hold a Full UK driving licence
- Are you currently on a sponsor or do you require a sponsor within the next 6 months

Work Location: In person