Technical Support Administrator

1 week ago


Dartford, United Kingdom Kentec Electronics Ltd Full time

Established over 30 years ago, Kentec Electronics Ltd. has evolved into one of the world’s leading independent fire control panel manufacturers. Over the years the Kentec name has become synonymous with World class product, great service and excellent support.Based in Dartford, Kent, Kentec is a truly global supplier, exporting control equipment to over 70 countries Worldwide, and in many different languages. **Job title: Technical Support Administrator** **Main purpose of job: Administration of 5 key functions within technical support dept.** **Department**:_ Technical Support_ **Location/Branch**:_ Unit 26, Dartford_ **Position reports to**:_ Senior Technical Support Engineer (Richard Davey)_ **Position is responsible for**:_N/A_ **Length of contract**:_Permanent_ **Salary**:_ £12,00-12,600 p.a. for 22.5 hour week (£20-21k pro rata)_ **Main duties** 1. Administration of warranty replacement items (SRI) - raising SRI jobs, ensuring prompt dispatch, creating & sending reminder letters to return SRI items for QA analysis. 2. Administration of "Virtual Resource" login accounts - creating customer login accounts and managing the account settings where licences have elapsed or defaulted. 3. Administration of "E-Learning" accounts - to add the e-learning module to the Virtual Resource accounts and generate weekly / monthly reports of E-learning account activity 4. Training course booking - to manage the training booking system and send booking reminders. Management of customer "training licences" on the CRM system **Person Specification** **Factor** **Essential?** **Desirable?** **Qualifications** Computer literacy English and Maths GCSE Sciences **Relevant experience** Familiar with MS Office (Outlook, Word, Excel) Previous experience in administration **Aptitude, skills and abilities** Organised Good communicator Reliable Motivated **Personal attributes** Ethical Adaptable Responsible Interest in technology **Disposition** Open and Friendly **Job Specifics** - Working hours: Part time roleTuesday-Thursday: 08:30-17:00 - 24 days holiday**pro-rata**: - Workplace pension scheme - Employee Assistance Programme (LifeWorks) - Unlimited access to 24/7 GP and wellbeing experts (Smart Health) - Kudos - Financial well-being scheme (Salary Finance) - Employee Referral Scheme - Free Mental Health First Aid courses (M.H.F.A.) - Life Assurance - Cycle to work scheme - Internal Trainings - Company Events



  • Dartford, United Kingdom Bellway Full time

    At Bellway we recognise that people are the key to our success, and we are working towards becoming a more inclusive employer that values and respects individual differences in the workplace. There is an exciting opportunity to join Bellway, one of the UK’s largest house builders. Our Thames Gateway Division is looking to recruit a Technical Administrator...


  • Dartford, United Kingdom Laing O'Rourke Full time

    Location:*Dartford Employment type:Permanent Job family:Office Services/Administration **Technical Administrator** **Reporting to (Job Title): Technical Director MEICA and Systems** **Our Business** With a heritage spanning over 160 years, Laing O'Rourke is an internationally-focused engineering enterprise with world-class capabilities. We operate an...


  • Dartford, United Kingdom Premier Work Support Full time

    Premier Work Support are currently recruiting for an experienced Administrator to join our prestigious client based in the Dartford area on a temporary basis. For this role, you will be a great team player, have strong administration skills, and able to work in a busy environment. Duties will include: Light lifting Warehouse scanning Admin...


  • Dartford, United Kingdom Premier Work Support Full time

    We have a new opportunity available for a temporary **Night Warehouse Administrator** to work for a well-known company based in Crayford. In this role, your main responsibilities will be: - To allocate jobs to warehouse operatives - Supporting the administrators with the new system - General Admin duties. Working hours are Sunday - Thursday, 4pm start.

  • Technical Secretary

    2 weeks ago


    Dartford, United Kingdom Bellway Homes Limited Full time

    At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we arepositive about making adjustments as well as providing flexible working and we would be happy to talk to...

  • Administrator

    3 days ago


    Dartford, United Kingdom Premier Work Support Full time

    We have a new opportunity available for a temporary **Administrator** to work for a well-known company based in Crayford. In this role, your main responsibilities will be: - To be the main point of contact for any customer enquiries - De-briefing crews and dealing with delivery drivers - Note taking during meetings - Raising credits and invoices - General...


  • Dartford, United Kingdom Premier Work Support Full time

    Are you a natural solution provider and enjoy working within a technical environment? Our client is a market leader in their industry and are recruiting for a permanent **Technical Customer Services Advisor** to join their established team who are based in a prime location in Dartford. For this position you will have previously worked within a Call Centre,...


  • Dartford, United Kingdom Premier Work Support Full time

    An exciting opportunity has arisen to join our client as a temporary **Branch Administrator** in their fast paced office in Dartford. **About the role**: **Key Skills**: - Excellent communication skills, both written and verbal with a polite telephone manner - Strong organisational and time management - Competent use of Word and Excel - The ability to...


  • Dartford, United Kingdom Premier Work Support Full time

    This is a great opportunity to join a well-established Global logistics company in Dartford, who are recruiting for a permanent **Exports Administrator**to cover the 1pm - 10pm shift. This will be to assist in the smooth running of European export operations in response to customer requests and network standards in a cost effective and efficient manner,...


  • Dartford, United Kingdom Laing O'Rourke Full time

    Job TitleSQL Data Assistant (Payroll) / Payroll Systems Assistant / Payroll Systems Support AdministratorReports ToPayroll Systems ManagerWhat will the role look like?We are seeking a highly skilled Payroll Systems Assistant with a strong technical background to support the payroll function and assist with the development of key payroll-related reports. This...