Information and Communications Coordinator

Job description

The European Lung Foundation (ELF) was founded by a professional medical organisation called the European Respiratory Society (ERS) in 2000 with the aim of bringing together patients and the public with respiratory professionals to positively influence respiratory medicine. ELF does this in two ways: 1. by making patients and the public aware of the work being done by the ERS via patient information on the ELF website, patient conferences and events, public awareness campaigns and press releases; and 2. by allowing patients and the public to play a role in the activities of the ERS, including its annual conference and its scientific research.

ELF works alongside experts from across Europe to produce high-quality evidence-based information and maintain an accessible and informative online presence for a multilingual audience of patients, public and policy makers.

As the Information and Communications Coordinator, you will manage and develop the production of communications and educational material and other resources with the aim of engaging and informing patients and the public about lung health and disease.

You will have a keen awareness of the need to reach multilingual and multicultural audiences and the capacity to adapt content for people from a variety of backgrounds. A forward-thinker, you will also be happy to travel in Europe to attend meetings and events across the continent.

**Job role**
- Work with the ELF team and external agencies and freelancers to develop, design and produce engaging and reliable evidence-based patient information, including online materials and patient guidelines
- Take a lead on expanding the current output of educational material
- Ensure ELF is using the latest digital platforms and identifying new possibilities to reach all audiences
- Liaise with respiratory professionals on the production of evidence-based information
- Maintain the ELF website, with interesting and informative updates aimed at a range of stakeholders, and monitor relevant analytics
- Monitor respiratory news and select for lay review for ELF audiences
- Oversee the translation of educational material and website content into other languages, as well as ensuring that it is appropriate for the audience
- Oversee the development of material for social media and press activities
- Oversee production of the monthly ELF newsletter
- Effectively manage a team of freelancers to support the Information and Communications team
- Attend the Annual Congress of the European Respiratory Society and assist with other meetings or events as may be reasonably required

**Skills required for the role**
- Relevant experience of producing patient/lay publications and information, ideally in the healthcare sector
- Experience of communicating complicated concepts simply
- Excellent written and spoken English, with experience of writing and editing for different audiences
- Experience of using content management systems to update websites
- Confidence in all forms of social media and how to use them for best effect in the not for profit sector
- Competence of evaluating the impact of different communications approaches
- Experience of copywriting and proof-reading with close attention to detail
- An eye for design - either working in house or with freelancers
- Excellent interpersonal skills and the ability to interact well with patients and healthcare professionals
- Excellent organisational skills and the ability to prioritise workload
- Capacity to manage different projects simultaneously and to meet deadlines
- A science/medical background or working in this area is desirable
- Knowledge or background in European languages is desirable