Hotel Receptionist

14 hours ago

Huddersfield, United Kingdom The Old Golf House Hotel Full time

Our guests expect the highest standards in customer service and we are looking for a Receptionist to start ASAP

The availability to work evenings, weekends and Bank Holidays. The Day Front Office Receptionist will be on a Rota for 7am to 3pm or 3pm-11pm shift

The main duties include but are not limited to:

- Check in any arriving guests and check out any departing guests.
- Answer telephone queries
- Good communication skills and presentation
- Deal with any guest queries
- Ensure no guest is kept waiting at any time
- Help with luggage
- General reporting for reception
- To assist and support the Duty Manager in the day to day running of the reception and to ensure a consistently high level of service offered to guests. To encourage and develop team.
- Drive co-ordination and assist with development of procedures and standards within the Reception department.
- Assisting other departments whenever required

Making sure the banking and cash float is reconciled at the end of each shift
- **Our Ideal Applicant**:

- Prior hotel experience; preferably in Reception or Reservations
- Experience of providing excellent standards of guest care
- Knowledge of computerised check-in systems
- Familiarity with Microsoft Outlook
- Excellent standard of written and spoken English
- Smart personal presentation and polite manner
- Ability to stay calm under pressure

LIVE IN options available

**Salary**: From £9.55 per hour

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Hythe, Kent: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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