Holiday Home Administrator
5 days ago
Join our team at Wild Duck holiday park located in Norfolk its Haven’s only woodland park making it something special.
Howards Common, Belton NR31 9NE GBR
**Job Details**:
**Position**: Holiday Home Revenue Administrator
**Type**: Full
- Time/Permanent
**Salary**: Competitive
**Join our One Great Team here at Haven as a Holiday Home Revenue Administrator**, where you’ll play a key role in delivering exceptional service to our owners and prospective owners while supporting the smooth operation of our Holiday Home sales process.
We’re seeking a highly organised and owner-focused individual to help manage transactions, ensure compliance, and maintain high standards throughout the owner journey.
**Key Responsibilities**
- Handle interactions with owners and prospective owners, ensuring exceptional service and satisfaction.
- Manage transactions for new and used Holiday Home purchases, including accessory sales, finance proposals, and compliance with identification and finance checks.
- Coordinate the handover process, ensuring timelines are realistic and expectations are met.
- Address pre
- and post-handover “snagging” issues, resolving them efficiently and through the appropriate channels.
- Maintain inventory stock levels and oversee the day-to-day appearance of the Holiday Home Show Ground.
- Ensure compliance with GDPR, FCA regulations, and all other necessary training and processes.
- Support team performance by meeting all relevant targets and metrics.
**Requirements**:
- Exceptional organisational and administrative skills.
- Strong customer service and communication abilities.
- Confidence in managing transactions and handling sensitive customer information.
- Proactive and solution-oriented approach to resolving issues.
- Knowledge of compliance processes, with training provided where needed.
**What We Offer**
- Attractive pay with overtime opportunities.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more
**How to Apply
-
Head of Holiday Home Sales
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Belton, United Kingdom Haven Full timeJoin our team at Wild Duck holiday park located in Norfolk its Haven’s only woodland park making it something special. Howards Common, Belton NR31 9NE GBR Job Details Come and join our One Great Team here at Haven as a Head of Holiday Home Revenue! As part of the Senior Leadership Team on Park, as Head of Holiday Home Revenue you will be responsible for...
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