UX Researcher

**Company Description**

BlueOptima’s vision is to become the global reference for the optimisation of software developer performance.
With industry-leading objective metrics in software development, we enable some of the world’s largest organisations to deliver better software, faster and at lower cost, with technology that pushes the limits of what has been done before.

We are a global company enjoying rapid but organic growth, with no external investment.
We are located across 4 countries (our UK HQ, Mexico, India and the US) with over 200 employees (and increasing every day) made up of 30+ nationalities and speaking over 25 languages
We value an open-minded culture and encourage our employees to create their own success story in this high performance environment.

This is an extraordinary opportunity to launch the BlueOptima UX Research Team and play a key role in defining our product and design strategy.
You will set, test, and standardise the research process, impacting directly the alignment of the strategy and vision for our products.
You will be a user advocate, always championing the user-centred culture of the company.
As a UX Researcher at BlueOptima you will be in charge of optimising the research process, identifying the best tools and approaches to succeed.
And all the while perform, document and advocate for the ongoing research-driven evolution of all our products.

**Your team**:
You will be embedded in a diverse and highly collaborative environment, interacting regularly with a Product Design team, and more broadly our product and client-facing teams spread across multiple global locations.

**Key responsibilities**:

- Own and conduct end-to-end UX Research with a variety of personas from major global organisations - from foundational research through to concept and usability testing.
- Conduct Design Research and format findings in impactful UX Deliverables
- including User Personas, Mental Model Maps, Journey Maps, User-flows and more.
- Translate development goals and strategies into research opportunities while working closely with cross-functional teams to identify and evaluate research topics.
- Perform market and ethnographic research
- Synthesise and communicate research findings to advise on business decisions through rich storytelling
- via presentations, reports, workshops, and any other novel, creative approaches that you invent.

**What You Need to Succeed at BlueOptima**:

- A relevant degree (eg, in Human-Computer Interaction, Psychology, UX Design) or equivalent experience.
- UX Research experience proven in a portfolio of projects.
- Ability to quickly and effectively share research results
- Ability to perform all research-related tasks including research, planning, evaluating, and iteration - Ability to formulate specific, answerable, and practical questions
- Experience with remote testing tools
- Understanding of industry-standard UX research methods including ethnographic methods (e.g., in depth interview, group interviews), evaluative methods (e.g., concept testing, in-lab/remote usability testing, tree testing, etc.), and quantitative methods (surveys, behavioural analytics, etc.).

**Why join our team?**

Culture and Growth:

- Global team with a creative, innovative and welcoming mindset.
- We offer the opportunity to work with a range of innovative software products with a strong value proposition in a major growth industry.
- Rapid career growth.
- The chance to be a visible contributor to the company's success.
- Freedom to create your own success story in a high performance environment.
- Training and Personal Development Plans for each employee.

**Benefits**:

- 32 days of holidays (including bank holidays)
- Modern office in Elephant & Castle with free drinks and snacks
- Top of the line equipment (i.e. laptop, headset, desk gaming monitor)
- International travel opportunities & Global MeetUp (this year Thailand)
- Flexible Work from Home - 2 days remote per week
- Flexible Work from Long Distance - 4 weeks per year
- Visa Sponsorship & Relocation Packages (when applicable)
- 12 Weeks Paid Maternity and Paternity Leave

**Salary: £55,000 - £61,000 per annum**

Stay connected with us on LinkedIn or keep an eye on our career page for future opportunities

Location: Newington Causeway, London SE1Location

**Job Types**: Full-time, Permanent

**Salary**: £55,000.00-£61,000.00 per year

**Benefits**:

- Casual dress
- Cycle to work scheme
- Referral programme
- Relocation assistance
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- London: reliably commute or be willing to relocate with an employer-provided relocation package (required)