Stem Engagement Assistant

**STEM Engagement Assistant (VEA)**

**Salary**: £24,774.98 (pro rata)

**Reports to**: Public and Digital Programme Coordinator

**Contract**: Part-time, permanent

**Hours**: 20 hours per week (9.45-2.45); 4 days from 7. Occasional weekend working would be advantageous.

**Main Purpose of Job**

You will be an ambassador for Aberdeen Science Centre, an excellent communicator and an effective team player who has the ability to multi-task and be flexible when working in a variety of areas within Aberdeen Science Centre.

Your main role will be to interact with all visitors in a friendly, outgoing manner ensuring they have a 5* experience at all times. This flexible role will cover engagements on the exhibition floor, delivering shows, workshops, clubs and birthday parties, and to support the development of all programmes.

**Main Duties and Responsibilities**
- Provide a high level of customer service at all times.
- Approach and interact with visitors to ensure they have an enjoyable and inspiring experience.
- Deliver ASC’s shows and workshops to a variety of audiences, including set up and clearing.
- Develop and deliver STEM content for clubs.
- Provide administrative support for birthday parties.
- Ensure exhibition areas are clean, tidy and in working order, reporting any faults found
- Participate in ASC’s digital programme, including speaking to camera during live and pre-recorded events.
- Carry out Reception duties, including cash handling when required.
- Have an excellent understanding of events being held in the Science Centre to answer visitor queries.
- Gather and analyse evaluation and feedback from visitors for various reports.
- Actively contribute ideas to ongoing projects.
- Any other duties as deemed appropriate and reasonable.

**All science centre staff are expected to**:

- Perform their own general clerical duties including, but not limited to, typing, copying, mailing and filing.
- Ensure all current legislation including, but not limited to, GDPR and Health and Safety is followed at all times.
- Maintain confidentiality in all aspects of client, staff and agency information.
- Consider the day-to-day environmental impact of their work and act to reduce accordingly i.e., turn off unwanted lights, reduce paper usage etc
- Follow any other reasonable duties as assigned by their line manager or Chief Executive.
- To attend conferences and other learning opportunities as required.

The above is intended to provide a clear but concise statement of the present MAJOR TASKS and ACTIVITIES of the job. It is not an exhaustive list of all its detailed duties. As a term of your employment, you may be required to undertake such other duties as may reasonably be required of you in the post mentioned above.

Aberdeen Science Centre reserves the right to amend the Job Description in consultation with the employee.

Aberdeen Science Centre pursues a policy of equal opportunities in the appointment and promotion of staff.

**Person specification**

**Essential Competencies Skills and Abilities**
- An enthusiasm for a large variety of Science, Technology, Engineering and Mathematic topics.
- Strong organisational and planning skills with ICT skills to match.

**Personal Skills**
- Skilled listener with great people skills.
- Strong verbal communicator.
- High regard for customer care and service.
- Good team worker, flexible and adaptable with a willingness to work across multiple areas of the organisation.
- Willingness to be flexible on hours, with regular weekend work required.

**Desirable Competencies**

A full driving licence, access to a vehicle and the ability to get business insurance.

Experience in engaging with audiences.

Ability to follow script and adapt to create meaningful engagements with diverse audiences.

Experience to enthuse others when speaking in front of a camera.

**How To Apply**

You will be joining an organisation who has gained the Investors in People Silver award accreditation, so you are assured that your welfare, career development and support are an intrinsic part of our methodology and strategy.

Interviews will take place: W/C 23rd June 2025

**Job Types**: Part-time, Permanent

Pay: £24,774.98 per year

Expected hours: 20 per week

**Benefits**:

- Company pension
- Employee discount
- Free flu jabs
- Free parking
- On-site parking
- Private medical insurance
- Sick pay

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

Application deadline: 08/06/2025