Digital Workplace Specialist

**A Digital Workplace Specialist (Digital Productivity Services) is required for a permanent role paying up to £57,291.38 per annum with British Transport Police (BTP).**

BTP is the national police Force for the rail network throughout Great Britain, including London Underground, across which we ensure the safety and security of nearly 3 billion passenger journeys and over 100 million tons of freight every year.

We have a created a brand new Digital Workplace function within our Technology department at BTP, with a strategic goal to improve collaboration, communication, mobility, connectivity and productivity for our BTP family. Digital Workplace currently consists of 3 teams: End User Computing, Digital Productivity Platforms (backend of M365) and Digital Productivity Services (frontend of M365).

This Digital Workplace Specialist role sits within the Digital Productivity Services team, and is responsible for the technical design, development and implementation of Digital Productivity services and solutions that improve collaboration, communication, mobility, connectivity and productivity. The Digital Workplace Specialist will play a key role in the development, implementation and rollout of Digital Workplace solutions. We have begun an exciting journey into the world of PowerApps, Power Automate and SharePoint Online and this role will be instrumental in ensuring we further develop secure and robust solutions that elevate our success in this area as well as delivering well-governed solutions that make the best use of our Microsoft 365 E5 capability. We have also taken responsibility for the development of our IT Service Management platform (Freshworks Freshservice), which will be key to automation and process streamlining initiatives.

Digital Productivity Services is a constantly evolving area and the Digital Workplace Specialist will be a key contributor to our Digital Workplace Roadmaps are kept up to date and implemented. Projects will need to be delivered in a timely fashion so that we can offer the best technological solutions and enhancements to our employees as well as collaborate closely with our rail family and other police forces to pioneer a new generation of partnerships. Automation is a key component of productivity and the role will have the autonomy to work closely with the business to prioritise, identify, design and implement solutions that streamline business processes and add value to the business. This role therefore also acts as a 'consultant' to the business and will require excellent stakeholder management and communication skills.

Whilst this role sits formally within the Digital Productivity Services branch within Digital Workplace, the postholder will gain exposure across the Digital Workplace strands and may be required to work in other Digital Workplace areas when required. This is applicable to all roles within Digital Workplace.

We are an avid promoter of skills development and career growth and we recognise the need to ensure skills are kept up to date with emergent technologies and new ways of working.

You will have access to:

- The Microsoft Enterprise Skills Initiative (many of the Microsoft on-demand and online classroom based training courses, certification pathways, exams and certifications, all free of charge)
- Further training platforms (such as Pluralsight)
- Fully funded Apprenticeships (which can include Undergraduate and Postgraduate degrees) and dedicates 20% of your work time to your apprenticeship training/studies.

This is an exciting time for Technology at BTP as we pave the way for the modern workplace experience. If you thrive on challenges and have a thirst for knowledge and developing your own skillset, finding and implementing innovative solutions and want a fulfilling role that has an impact on the communities we serve and protect, then come and join us

In return for your experience, we can offer you:

- Salary of up to £57,291.38 (£47,359.27 base + £2,835.11 London Allowance + a SFIA supplement of up to £7097.00 (The supplement awarded will either be 0%, 50% or 100% and this will be through an evidence based skills assessment)
- Yearly base salary increments
- Working from home allowance available to purchase suitable equipment for blended & home working
- 28 days annual leave plus bank holidays
- Flexible agile working approach
- Family friendly policies including up to 26 weeks paid maternity and adoption leave
- Bespoke benefits platform and access to Blue Light Card
- Development opportunities including fully funded apprenticeships
- Employee assistance programme and dedicated wellbeing hub
- Pension scheme

BTP is an employer who cares about the impact we have on the environment and the wider challenges of climate change, and as such we are committed to reducing our carbon footprint and achieving Net Zero Carbon (NZC) through offsetting by 2035.

At BTP we are proud guardians of the railway and it is crucial that we represent the d