Operations Assistant

As an Operations Assistant, you will be responsible for managing the day-to-day operations, you will be supporting the General Manager to grow the team and grow the customer base too through the fantastic welcome and service we provide making sure every customer has an excellent experience.

It’s a challenging role that will offer the successful applicant the chance to demonstrate how they can move the cinema forward and grow admissions. Reporting to General Manager, you should possess the skills to work closely with the team to set and achieve key business standards and objectives. You will be responsible for ensuring that the team receives ongoing training & development and for implementing the company policies & procedures as well as adhering to Health & Safety legislation.

**The successful applicant will**:

- Have a minimum of 2/3 years of operational supervisory/management experience within a face-paced Leisure/Retail/Hospitality environment, ideally in a customer-focused industry,
- Have proven experience managing and driving sales and performance and have a natural ability to build rapport with customers,
- Have proven experience of managing volume and large teams;
- Have the drive to get their sleeves rolled up and have a hands-on presence whilst maintaining a commercial and strategic focus,
- Be an enthusiastic, charismatic, self -motivated and proactive individual, with a real passion for film and the cinema industry;

**What’s in it for you..**

With great training and development, you can really own your future with Empire Cinema. You’ll get lots of training, learn about all our products, services & have a good time along the way.

**Employee Benefits, so let’s name a few.**
- Ways of Working - Flexible working patterns
- Life Insurance & Pension (Contributory Scheme)
- we believe employees can be their best when they feel supported and have benefit plans that give them security and peace of mind.
- Employee Assistance Programme - Telephone counseling and confidential support for personal/legal / medical / health and wellbeing issues is available 24/7 for our employees through our Employee Assistance Programme
- Learning & Development - We are committed to helping you develop new skills to be the best version of you
- Progression & Career Opportunities - We look to promote and progress our employees within the business, but we also have another branded cinema you could potentially move intothe opportunities really are endless with us.
- Employee Discounts - there will be Retail Discounts and Cinema Ticket.
- Our People - You will work alongside our amazing employees, have fun and be a part of our Team.
- And much much more..

We are looking for employees who can work flexible hours during the weekdays

**Here’s a little something about us..**

Empire Cinemas was founded in 2005 and took our name from the iconic Empire Leicester Square theatre which has been one of London’s most popular cinemas since it played host to the first moving images screened to a UK audience back in 1896. It was our flag ship until its sale to Cineworld in August 2016.

We are the leading independently-owned cinema chain in the UK. We currently have 14 locations across the UK, offering a total of 125 screens nationwide. With some of our cinemas offer the brilliant IMPACT and IMAX® screens as well as our latest addition, the fantastic D-BOX seating delivers an enhanced cinematic experience.

At Empire Cinemas we strive to provide the BEST cinema-going EXPERIENCE through OUR TEAMS who are PASSIONATE about film and committed to delivering a total quality entertainment experience for all our customers. We take pride in that OUR Team Members are responsible for making sure every customer has an excellent and memorable cinematic experience.