Operations Assistant

6 days ago


High Wycombe, United Kingdom Fonehouse Services Ltd Full time

We are a dynamic and growing eCommerce company based in High Wycombe, Buckinghamshire. Committed to delivering exceptional service to our customers, we are seeking a motivated and organised Operations Assistant to join our team. This role is perfect for an individual who thrives in a fast-paced environment, enjoys operational tasks, and is dedicated to ensuring the smooth flow of daily business activities

**Position Overview**:
As an Operations Assistant, you will play a crucial role in our operations by handling various tasks. Your responsibilities will include managing deliveries, utilising internal systems to book in stock, testing and processing various devices such as phones and tablets using our software and picking/dispatching orders efficiently

Key Responsibilities:

- **Delivery Management**:
Receive and organise incoming deliveries Coordinate with carriers to ensure timely and accurate deliveries
- **Stock Management**:
Use internal systems to book in stock accurately Collaborate with the warehouse team to maintain an organised stockroom Ensure accurate and timely dispatch of orders, meeting quality standards
- **Processing**:
Perform various operational tasks to support the daily processes Assist with data entry and maintaining accurate records Ensuring the efficient process of testing and processing incoming devices

**Requirements**:

- Proven experience in an operation or similar role
- Ability to multitask and prioritise tasks effectively
- Strong attention to detail and excellent organisational skills
- Effective communication skills, both written and verbal
- Proficient in using computer systems and basic knowledge of office software
- Comfortable working in a computerised environment

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- High Wycombe (required)

Ability to Relocate:

- High Wycombe: Relocate before starting work (required)

Work Location: In person

Pay: £24,000.00-£26,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: Fonehouse Services Operations Assistant



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