Band 3 Ward Administrator

4 days ago


London, United Kingdom Royal Free London NHS Foundation Trust Full time

The ward administrator is responsible for providing a front-line reception service to the ward and for delivering a high standard of customer care to a wide range of teams, including the ward’s multi-disciplinary team, patients, relatives and their carers.
Barnet Hospital 37.5 Hours per week (7.5-hour shifts, Monday to Friday - you may be required to work some weekends/Bank Holiday - working within a rota) We are looking for someone to work as a ward administrator, within a busy clinical area at Barnet Hospital. You would be responsible for providing a front-line reception service to the ward by delivering a high standard of customer care to a wide range of client groups including: the ward’s multi-disciplinary team, patients, relatives and their carers.
**To fit the needs of this role you would need to be able to**:

- Learn systems and processes effectively
- Work as part of a team within a busy and complex environment
- Problem solve, and prioritise multiple competing demands (e.g. ensuring that all patient admissions, discharges and attendances are recorded accurately)
- Play a proactive role in collecting, investigating, verifying and recording a high standard of patient demographic and treatment data
- Work flexibly within a rota to meet the needs of the service: e.g. the rota may require you to work 7.5 hour per shift as a 08:00 -16:00 you may be required to work weekends and Bank Holidays.

To provide a front of house reception service for patients or relatives arriving on the ward/unit, welcoming all visitors and directing as appropriate.
Answering telephones, ensuring bed boards are up to date, transport bookings, to provide weekly and monthly ward activity figures, to provide a confidential and high standard general administrative support to the ward/unit, to ensure that all patient admissions, discharges and attendances are recorded accurately on Cerner or the relevant electronic system in real time, to sort out incoming/outgoing post and distribute or act as necessary and any other ward clerking responsibilities.
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
Please see attached Job Description for more information about this role and working at royal free London NHS foundation Trust



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