Key Holder 16 Hours Original Penguin, Livingston

1 week ago

Livingston, United Kingdom Perry Ellis Europe Limited Full time

**Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The Company, through its wholly-owned subsidiaries owns and licenses nationally and internationally recognized brands including: Perry Ellis®, Original Penguin® by Munsingwear®, Laundry by Shelli Segal®, Rafaella®, Cubavera®, Ben Hogan®, Savane®, Grand Slam®, John Henry®, Manhattan®, Axist®, Jantzen® and Farah®. The Company enhances its roster of brands by licensing trademarks from third parties, including: Nike® and Jag® for swimwear, and Callaway®, PGA TOUR®, and Jack Nicklaus® for golf apparel.**

**2 vacancies - Key Holder - 16 hours per week - Permanent Original Penguin Shop**

REPORTS TO: Store Manager

Purpose -To support the Manager/ Assistant Manager/Supervisor in leading the Customer Facing Store Team in providing an Amazing Customer Experience in Store

RESPONSIBILITIES

To be able to run the store in the absence of the Manager and Assistant Manager and Supervisor

Drive Productivity e.g. conversion rates, sales, Customer Data Capture,

Develop -sales team through training and product knowledge

To ensure you instill The Golf Apparel Shop behaviours when dealing with all areas of the store and business

Bring to life The Original Penguin Shop Core Values - Protect, Explore & Inspire

Support in terms of cashing up the tills, be able to follow the banking procedures and all other administrational duties

Be able to lock up the store at night and take responsibility to ensure everything is secure before leaving the store

MEASURES OF SUCCESS

Financial Targets: Achieving and succeeding sales targets, controlling costs to Budget (GPA)

Performance in Mystery Shoppers target 80%

CONNNECTING WITH OTHERS

Including HR -Planning Team - Operations - Visual Merchandising Manager - Retail coordinating Manager - Retail Administration

QUALIFICATIONS AND SKILLS

To demonstrate People management skills.

Proven ability to train, develop.

Strong verbal and written communication skills.

Proven ability to increase sales

Demonstrate sound commercial and brand awareness.

Proven ability to drive and maintain exceptional customer service standards

**EXPERIENCE**

Proven strong performance within a store role ideally in the apparel industry

Ideally a Key Holder before

Technical proficiency with systems

**Perry Ellis Europe's benefits for all staff include a company pension scheme, generous discounts on all our brands and 24 days holiday (plus Bank Holidays)**

**Job Types**: Part-time, Permanent

Pay: £11.00 per hour

Expected hours: 16 per week

**Benefits**:

- Company pension
- Employee discount
- Sick pay
- Store discount

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- LIVINGSTON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)
- Key holder: 1 year (required)
- Retail sales: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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