Hotel Housekeeping Supervisor

2 weeks ago

Burnley, United Kingdom Crow Wood Hotel and Spa resort Full time

**Job Summary**:
To ensure that high standards of cleanliness are maintained throughout the facilities and all accommodation demonstrating excellent competence in customer service.

**Responsible to**:
Executive Head Housekeeper

Head Housekeeper

Deputy Head Housekeeper

**Main duties, including the following but not limited to**:
To check as part of the supervisory team all hotel bedrooms on a daily basis including all vacant rooms.

Check public areas of the hotel for cleanliness and any maintenance issues.

To be fully aware of laundry practices & procedures. This includes the control, delivery and collection of all table and bed linen.

To deliver all housekeepers training and document appropriately.

To check on a daily basis in the absence of the Head Housekeeper and Deputy, staff requirements for the following days according to rooms sold. To try and cover all shifts in all areas.

To record and report all faults and damage in the rooms and public areas.

To maintain stock levels of equipment, consumables and chemicals

To ensure all housekeeping equipment is used safely and effectively.

To ensure on all occasions you observe safe and hygienic working practices in order to satisfy Health and Safety at Work and other statutory legislation.

To assist with the housekeeping operation as necessary, i.e., servicing of any areas where necessary.

To record, report and process lost property according to procedures.

To consistently deliver superb customer service

To attend training when required

To maintain health & safety in line with company policy and report any potential issues

All other duties as and when required.

**Experience**:

- supervisory experience within a hotel environment is desirable
- Knowledge of cleaning chemicals and equipment usage
- Strong attention to detail and organisational skills
- Ability to work efficiently both independently and as part of a team
- Excellent communication skills with a customer-focused approach

Join our team as a Hotel Housekeeping supervisor and contribute to providing a comfortable stay for our guests in our vibrant hotel setting.

Pay: Up to £2,159.55 per month

**Benefits**:

- Canteen
- Company pension
- Employee discount
- Free fitness classes
- Free parking
- Gym membership
- On-site gym
- On-site parking

Schedule:

- 8 hour shift
- Day shift

**Experience**:

- Supervisory: 1 year (preferred)

Work Location: In person

Expected start date: 07/07/2025

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