Governance Administrator

3 days ago

Newcastle upon Tyne, United Kingdom Morrison Data Services Full time

**About The Role**:
As the governance administrator, you will be working closely with the Governance and Risk Manger to ensure stable governance across Callisto. This includes governance relating to customer interactions, change management, risk management, invoicing and any other areas that fall under the Governance and Risk Manager.

The Governance Administrator will join teleconferences, face to face meetings, and take the day-to-day lead for updating and sharing documented progress.

**Who are we?**

M Group Services Energy Retail Division is proud to be one of the UK's largest utilities support organisations - and we’re still growing, with some exciting times ahead. We pride ourselves on being award-winning and recognised for our diligence, customer service and expertise.

We are part of M Group Services, a £1.7 billion turnover business, with a wide and diverse field of operations that regularly presents opportunities for growth. We work with our clients and partners to ensure we keep abreast of industry developments and remain at the forefront of progress. We have been one of the Times 100 Top Track Companies for the last three years running.

**What you will bring to the role...**

Essential
- Highly organised
- Numerate and literate with a good general level of education
- Experience of using Microsoft and / or Google products particularly Word/Docs and Excel/Sheets
- Accurate data entry skills
- Good Customer service skills and communication - written and verbal
- Stays calm when dealing with multiple tasks
- Considers a range of options to select the best course of action
- Strives to understand different customers’ needs and perspectives
- Self-Motivated

Desirable
- A sound knowledge set of the utilities industry and processes
- Advanced Microsoft and / or Google product knowledge especially for Excel / Sheets
- Experience with Jira / Agile Change Methodologies
- Experience of invoice management

**What we offer**
- 25 days holiday + 8 days bank holidays
- Pension Scheme and Life Assurance Cover
- Access to My Rewards which provides amazing reductions on 1000’s of purchases including Mobile Phone, Utility bill & top retail brand discounts. Here’s a few so you can see the type of saving’s you can make:

- Eye care vouchers
- Access to our Employee Assistance Programme
- Recommend a Friend and Earn scheme
- Reward & Recognition Scheme
- Opportunities to progress in a successful company
- At Morrison Data Services we recognise and value the benefits from our workforce diversity. We are committed to creating a diverse and inclusive environment to develop a culture where our people feel included and valued._

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