Onboarding Process Administrator

2 weeks ago

Newport, United Kingdom Sopra Steria Full time

Are you an experienced Administrator looking to join a company that’s works closely with high profile government clients helping to make a difference? Are you passionate about delivering excellent customer service to clients and strive to go above and beyond? If so, this could be a great opportunity for you

Our newly refurbished Newport office offers free onsite parking. Our office is equipped with high tech coffee machines and other free perks such as tea, breakfast items (cereals and fruit) and lots more. We really go above and beyond to ensure our staff are looked after.

The role is hybrid meaning 2 days in the office (Tuesday and Wednesday) 3 days from home offering the flexibility to suit your life This team offers flexibility around hours, with the majority of the team working 08:00-16:00.

**What you’ll be doing**:

- Assisting in the provision of transaction processing services to one or a number of clients.
- Being responsible for defined core administrative, operational and/or technical activities.
- Providing a range of routine services often as part of a team including resolving queries, escalating as necessary, and logging as appropriate.
- Scheduling and prioritising allocated work on a daily basis.
- Identifying and suggesting areas of improvement.
- Maintaining and updating information held on a data base or manually.
- Printing/posting data, reports, and invoices daily.

**What you’ll bring**:

- The ability to work in a team or other structured environment
- Being articulate and able to maintain good relationships with colleagues and clients.
- Working accurately and timely in the delivery of task
- Being an effective problem solver
- Having excellent organisational skills
- Being computer literate with basic Microsoft office experience (word and office)

**It would be great if you had**:

- Previous administrative experience
- The ability to navigate around and understand use of relevant systems
- The delivery of high-quality customer service in a professional manner, creating trust and confidence

If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you

**Employment Type**:Full-time, Permanent

**Location**:Newport

**Security Clearance Level**:SC

**Internal Recruiter**:Kayleigh

**Salary**:£22,145 per annum

**Benefits**:25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund

**Loved reading about this job and want to know more about us?**

Shared Services Connected Ltd was established as a joint venture between the Cabinet Office and Sopra Steria, in 2013 as part of the Government’s Shared Services Strategy for Smarter Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York. We deliver best in class business transformation programmes to across the Public Sector with a target to release one billion pounds of savings to the public.

We have established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across Government and Public Sector.

Our clients include several government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board.

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