Recruitment & Training Administrator

2 weeks ago

Newport, United Kingdom Home Instead Full time

Company Description

Home Instead is the world’s leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality of care we provide. We match our Care Professionals to our clients based on mutual interests and hobbies to help build bonds of trust and enables us to provide personalised support.

**Job Description**:
**Job Purpose**
To support the People Experience Team with all aspects of administration to enable the timely recruitment, training and retention activities.

**The Role**
- Manage all aspects of recruitment administration ensuring compliance with legislation, regulators, and Franchise Standards.
- Place adverts on websites, job boards and appropriate social media.
- Ensure all relevant recruitment digital content is kept up to date.
- Process all pre-employment checks and collate pre-employment documentation.
- Support the onboarding process to ensure a positive experience and a memorable first day for Care Professionals.
- Coordinate Care Professional retention activities such as newsletters, Care Professional of the month etc.
- Support the management of the Learning Management System, ensuring training records and teams training compliance is up-to date and at all time.
- Schedule training sessions for Care Professionals and support the Trainer in the preparation of training sessions.
- Ensure Care Professional Experience documentation e.g. training and recruitment materials are kept up to date.
- Aid in the completion of PEAQ surveys.
- Support weekly touchpoints with Care Professionals and log supervisions and appraisals.
- Take notes at HR meetings where appropriate.
- Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.
- Carry out any other duties deemed necessary for the successful operation of the business.

**Essential Criteria**
- Well-developed administration skills with experience within a generalist HR team.
- Good understanding of employment legislation including Enhanced Criminal Record checks, referencing and Right to Work checks.
- An understanding of social media and other digital communication tools for recruitment purposes.
- Flexibility to work outside 9-5 Monday to Friday to meet the demands of the business.
- Strong interpersonal skills with the ability to build rapport quickly.
- Excellent verbal and written communication skills.
- Good working knowledge of IT Systems with experience of Microsoft Office or Google Suite, working with databases and virtual communication platforms with the ability to learn and adopt new technologies where appropriate.
- Excellent organisation and prioritisation skills with the ability to work accurately under pressure and adapt to changing priorities.
- Team player who is self-motivated, results driven and resilient.

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