Associate Systems Administrator

Business Unit:
Cubic Transportation Systems

Company Details:
At Cubic, we love to solve problems and give travelers choices in how to pay their fares quickly and safely through our revenue management and Intelligent Transport Systems (ITS) systems and tools. We enable transportation authorities and agencies to manage demand across the entire transportation network - all in real time. We continually strive for innovation and improvement in the overall user experience through faster fare payment and efficient information management. Our track record in revenue management, real-time passenger information and intelligent traffic management systems is built on our commitment to delivering innovative, open and customer-focused solutions. Delivering end-to-end systems and services based on innovation, scalability, specialist integration and the flexibility to grow with changing requirements and emerging technology for the complete mobility network is what Cubic does best.

We deliver to the major cities around the world and in the United Kingdom we are best known as the technology and service provider for London’s Oyster Card System.

As an employer, we are committed to investing in our people via learning and development schemes, social events and achieving a good work/life balance.

Job Details:
As part of the Global Infrastructure Team, reporting to a functional team lead you will assist in maintaining and supporting Cubic’s customers test and production systems on the Windows platform utilised by millions of travelers around the world on a daily basis.

Job Duties and Responsibilities:
Essential
- Systems Administration of Microsoft Windows (2003, 2008, 2012, 2016), implementation, maintenance, documentation and troubleshooting.
- Ensuring all servers are kept up to date with the latest security patches, deployed and updated via WSUS or equivalent third-party software.
- Providing 2nd line support to incidents.
- Support project deployments and incidents with out of hours working as required.
- Ensure system changes have appropriate check and balances in place to minimise the risk of service disruption.
- Work from other Cubic or customer sites as required.
- Comply with Cubic’s values and adherence to all company policy and procedures. In particular comply with the code of conduct, quality, security and occupational health, safety and environmental policies and procedures.
- In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time-to-time, as may be reasonably required of them.
- Required to work in a 24x7 shift rotation.

Skills knowledge and experience:
Essential
- Good knowledge of Microsoft Active Directory Services
- Experience in Active Directory Infrastructure (including DNS / DHCP / DFS / WSUS)
- Experience in Group Policy management
- Experience in Patch management
- Experience MS Windows Server Administration
- Experience in Change and Incident Management

Desirable
- VMWare Administration experience
- VMWare 5/6 (Vsphere)
- Experience of Citrix Xenapp
- Experience of Powershell, vb.net, c#.net or windows batch scripting

Education and qualifications:
Essential
- NVQ Level 3 in IT or other related discipline or equivalent experience

Desirable
- ITIL Foundation

Personal Qualities:

- Ability to work both autonomously when required and productively within a cross-functional team environment
- Responsible, organised, logical thought process
- Positive attitude
- Team player
- Diligent, with attention to detail. Able to problem solve and find effective and timely resolutions
- Proactive
- Organised with the ability to handle multiple projects and undertake new tasks quickly
- Excellent communication skills both verbal and written
- Demonstrates excellent interpersonal skills with a willingness to share knowledge, coach and collaborate effectively with individuals and other departments
- A natural curiosity and a passion for learning new skills. A continuous improvement mindset
- The tenacity to keep going when things get difficult, an optimistic and upbeat personal manner
- Analytical problem solver who is able to quickly & accurately identify system issues
- Approachable, adaptable and flexible and able to work on their own or as part of a team

Worker Type:
Employee