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Sales Assistant

2 weeks ago

London, United Kingdom Mahsa Jewellery Full time

**Location**: Mahsa Jewellery Shop

**Position Overview**:
**Key Responsibilities**:

- **Greeting Customers**: Warmly welcome customers as they enter the store, creating a friendly and inviting atmosphere.
- **Customer Engagement**: Actively engage with customers to understand their needs and preferences, providing personalized recommendations.
- **Restocking**: Maintain an organized and visually appealing display by restocking jewellery and ensuring all items are properly showcased.
- **Product Knowledge**: Develop a thorough understanding of our silver jewellery collections, including materials, designs, and care instructions, to effectively assist customers and answer their inquiries.
- **Sales Techniques**: Utilize effective sales techniques to promote products and achieve sales targets.
- **Handling Transactions**: Accurately process sales transactions, returns, and exchanges while maintaining a balanced cash register.
- **Professional Behavior**: Exhibit professionalism and a positive attitude at all times, ensuring a high standard of customer service.
- **Teamwork**: Collaborate effectively with team members to create a cohesive working environment and support each other in achieving sales goals.
- **Commitment**: Demonstrate a strong commitment to the company’s values and objectives, ensuring that customer satisfaction is always a top priority.
- **Event Participation**: Assist in special events and promotions, contributing to a festive shopping experience.
- **Independence**: Work autonomously and take initiative in daily tasks, including managing inventory and assisting with sales transactions.

**Qualifications**:

- Previous experience in retail or customer service is preferred.
- Strong communication and interpersonal skills.
- Ability to work both independently and as part of a team.
- A genuine interest in jewellery and fashion.
- Attention to detail and problem-solving skills.
- Adaptability to changing priorities and a dynamic retail environment.

**Benefits**:

- **Employee Discounts**: Enjoy discounts on jewellery purchases.
- **Training Opportunities**: Receive training on product knowledge and customer service best practices.
- **Career Advancement**: Opportunities for growth within the company.

**Work Environment**:

- **Collaborative Atmosphere**: Work in a supportive team environment that values collaboration and communication.
- **Flexible Schedule**: Potential for flexible working hours to accommodate personal commitments.

**Application Process**:
**Job Types**: Part-time, Temp to perm, Zero hours contract

Expected hours: 9 - 18 per week

**Experience**:

- Cash handling: 1 year (required)
- Direct sales: 1 year (required)
- Sales: 1 year (required)
- Sales management: 1 year (required)
- Customer service: 1 year (required)

Work Location: In person

Application deadline: 01/09/2024