Service Administrator

**JOB TITLE**: Service Administrator (part time)

**SALARY**: Up to £14,666.67 per annum dependent upon experience (25 hours per week)

**LOCATION**: Leeds (Seacroft LS14 6XJ and LS14 6RF)

**ABOUT US**:
Active Pathways Ltd has been operating in Lancashire and Yorkshire, for over 15 years as a Mental Health and Rehabilitation provider, offering support to adults aged 18-65. We are dedicated to delivering recovery-focused Mental Health Services within innovative, creative, and inspiring environments.

**CQC RATING OUTSTANDING**

**INVESTORS IN PEOPLE GOLD**

We are looking for an experienced part-time Administrator to join our full-time Administrator to share the responsibility for providing a full range of administrative support across both our Millcroft and Park Places services here in Seacroft, Leeds.

**MAIN RESPONSIBLITIES**:

- Assist and support the Registered Manager and Service Managers when and as required.
- Provide secretarial, administrative, finance and HR support to both services.
- Be the first point of contact for all visitors, staff, and residents.
- Support the Site Managers with recruitment campaigns.
- Maintain and update the recruitment and HR databases.
- Establish and maintain an effective filing system.
- Assist the Registered Manager with the Audit Calendar and complete any audits required.
- Be responsible for archiving all records and maintaining an effective archiving system/ database in accordance to the Company’s policies.
- Maintain and manage the Incident Management database and process.
- Maintain and manage the Compliments and Complaints database.
- Maintain the Sites’ memos and minute files.
- Take minutes of meetings of formulation meetings, patient reviews, staff meetings, grievances, disciplinaries, investigations and other HR related meetings.
- Assist when required with any IT issues and maintain appropriate IT databases.
- Maintain the Services Health and Safety Checks and documentation.
- Maintain and update the Training Matrix, ensuring all staff attend relevant training courses.
- Responsible for ordering stationary and other items needed for both Sites, maintain inventories and audits.
- Provide the Registered Manager and the CEO invoices and complete all month-end tasks.

**BENEFITS**:

- You will be working for a supportive and friendly company.
- Permanent Contract.
- Flexible Shift Pattern.
- Enrolment into the Company Workplace Pension Scheme.
- Competitive salary.
- Refer a Friend scheme.
- DBS is free of charge.
- Free parking on site.
- Free meals.
- 28 days holiday (including statutory Bank Holidays)

**EXPERIENCE AND QUALIFICATIONS**:

- Previous Admin/Receptionist experience is essential.
- Experience of MS Word, Excel, Teams & Outlook.
- Good communication skills, with service users, visitors and other members of staff.
- To understand and have the ability to adhere to health and safety guidelines.
- Have the proven ability to organise priorities and have excellent planning, organisational and presentations skills.
- Comfortable working both independently and as part of a team.
- Strong Organisational skills.
- Enjoy working in a fast paced, reactive environment.
- Desire to learn, develop and progress

**COVID-19 Considerations**:
To ensure your safety and safety of colleagues and residents, you will be required to adhere to government and company guidance for care homes:
All staff are required:

- To wear Personal Protective Equipment (PPE), such as face masks, whilst at work.
- To have been fully immunised prior to commencing work or by the 10th November 2021 at the latest.

If this vacancy is of interest to you then please forward your CV for our immediate attention.

Part-time hours: 25 per week