Business Administrator Apprentice

1 week ago

Gateshead, United Kingdom My Learning Skills Full time

**Business Administrator Apprentice**:
**Overview**:
An exciting opportunity to grow and progress at Gateshead Council within the Housing Compliance and Traded services.

**Gateshead Council - Housing Compliance and Traded Services**:
Gateshead, NE81HH

**£199.80**

****Per Week

**37.00 Hours**

Per Week

**Role and Responsibilities**:
**Job Title: Business Administration Level 3 Apprentice**

**Hours: 37 hours per week**

**Responsibilities**:
Data input into various IT systems including Northgate, Keystone and GP2.

General administration duties including telephone calls with customers, contractors and colleagues.

Raising work orders, reviewing order variations, completions, cancellations and payment reconciliations.

Scheduling customer and contractor appointments, no access escalations and responding to appointment queries.

Providing support to the management of maintenance contracts including liaising with other departments and contractors when required.

Gathering and collating asset data.

Such other responsibilities allocated which are appropriate to the grade of the post.

**Required Skills**:
Serving the community

Good communication skills

Good IT Skills

Proactive

**Required Qualifications**:
Maths, English and ICT, GCSE Grade 4-9 or equivalent

**Training**:
Maths and English to Level 2 required, if not already achieved

Knowledge, Skills and Behaviour in relation to
- customer service principles and practices
- business principles
- technical competencies
- knowledge and understating
- research activities
- commercial awareness
- managing challenging situations and taking ownership
- health and safety

Ongoing assessment by the employer and provider - for example meetings with apprentice, employer and learning provider, observations of workplace, gathering evidence

Undertake a self-assessment in the last month of their apprenticeship to enable them to see whether they are confident that they have taken on board all aspects of the occupation. This self-assessment must be submitted to the independent end point assessor as a source of evidence to prepare for independent End Point Assessment which will include a showcase portfolio; a project; an employer reference and a structured interview about their portfolio and project.**Prospects**:
TBA

**Get in touch**:
If you can’t see what you are looking for, or would like to speak to one of our staff about your course, please fill in the form below and we’ll be in touch soon. Or if you need to speak to someone urgently, call us on 0191 433 8646

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