Customer Service Executive

2 weeks ago

London, United Kingdom Jetex Full time

**Department: BQH Operations**:
**Location: London**:
**Reporting To: Operations Supervisor**:

- SIGN IN & APPLY**ABOUT THE COMPANY**

Join Jetex, an award-winning global leader in executive aviation with a unique ecosystem of more than 30 destinations around the world whose success always springs from the engagement and talent of teams who create flexible, best-in-class trip support solutions. The company provides exceptional private terminals (FBOs), aircraft fueling, ground handling and global trip planning. It caters to both owners and operators of business jets for corporate, commercial and personal air travel. With professions that span our entire value chain from trip planning to indulging passengers with exceptional hospitality. Jetex offers a vast range of career opportunities around the world. Committed to being an employer of choice, Jetex encourages employees to pursue their aspirations thanks to concrete development and learning opportunities, including personalized career itineraries, contribution to entrepreneurial projects and other initiatives.

**ABOUT THE ROLE**
- The Customer Service Executive reports to the Operations Supervisor-Jetex and Customer Service Specialist-Bombardier. They perform a first-tier job; this means that any client coming into the Bombardier Service Centre will be greeted by them. Possessing the role of first contact, a Customer Service Executive is extremely important as a customer will deem the rest of the hospitality/experience.**KEY RESPONSIBILITES & ACCOUNTABILITIES**

Key responsibilities include (but not limited to):

- Meeting and greeting visitors and customers arriving at Bombardier Service Centre.
- Must display the highest level of customer service to all clients by maintaining a pleasant, professional, friendly, and outgoing attitude.
- Assisting crew with aircraft arrivals and departures and escorting / transporting them to and from the aircraft and airport hotel in a Jetex Mercedes Viano (or similar).
- Assisting crew with aircraft laundry, dishes, catering and organizing their transportation needs and updating our in house system.
- Maintaining, cleaning, and organizing client and working areas.
- Replenishing stock.
- Ensuring safety and security standards are observed and maintained.
- Jetex Ambassador sharing knowledge of Jetex products and services with our customers.
- Required to wear and maintain professional uniform as supplied by Jetex.
- Offer appropriate seating arrangements around the Bombardier Lounge.
- Present menus, take orders, prepare food and beverages.
- Assist in tasks at event related work including exhibitions/shows and coordinating maintenance both exterior and interior of the Bombardier Service Centre.
- Other duties assigned by Line Manager.

**JOB REQUIREMENTS**

**EDUCATION**
- High school education

**EXPERIENCE**
- Minimum 1-2 years experience in aviation / airline / hotel industry/hospitality preferred.
- Knowledge of another language is a big plus

**SKILLS**
- Great interpersonal and communication skills.
- Excellent in customer service.
- Good knowledge in IT Skills (MS Office database management).
- Professional look.
- Full Driving License
- Right to work in UK
- SIGN IN & APPLY

  • Customer Service Advisor

    7 days ago

    London, United Kingdom British Gas - Customer Service Full time

    Join us, be part of more.Were so much more than an energy company. Were a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesnt rely on fossil fuels whilst living our powerful commitment to igniting positive change in our...

  • Customer Success Executive- London

    7 days ago

    London, Greater London, United Kingdom Executive Talent Full time £25,000 - £35,000 per year

    This role is a unique opportunity to be part of an early stage business that has all the backing to become a world leader. We have an exciting opportunity for a Customer Success Executive at our office in Bond Street, London. This role will give you the chance to make a real difference, offering up new challenges every day. Highly motivated, flexible and...

  • Head of Customer Service

    2 weeks ago

    London, Greater London, United Kingdom Keller Executive Search Full time £125,000 - £160,000 per year

    This is a position within Keller Executive Search and not with one of its clients. This senior position will lead Customer Service for Keller Executive Search in London, United Kingdom, shaping strategy, building scalable processes, and partnering across the firm to deliver measurable impact. Key Responsibilities: - Define the Customer Service vision,...

  • Head of Customer Service

    2 days ago

    London, Greater London, United Kingdom Keller Executive Search Full time £125,000 - £160,000 per year

    This is a position within Keller Executive Search and not with one of its clients. This senior position will lead Customer Service for Keller Executive Search in London, United Kingdom, shaping strategy, building scalable processes, and partnering across the firm to deliver measurable impact. Key Responsibilities: - Define the Customer Service vision,...

  • Director of Customer Service

    1 week ago

    London, United Kingdom Financial Ombudsman Service Full time

    Looking for a new challenge? Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply! Director of Customer Service - Could you be our next Director of Customer Service?_ - Contract: Permanent_ - Working hours: _Our permanent hybrid policy will see us all working at least four days in the office across the...

  • Customer Service Executive

    1 week ago

    London, United Kingdom WorkGaps HR Full time

    **Customer Service Executive - Permanent Role in Central London** We are seeking a dedicated and enthusiastic Customer Service Executive to join our client's team in Central London. This permanent role offers a competitive salary of £26-28k per annum. **Responsibilities**: - Handling all telephone enquiries from both prospective and existing customers. -...

  • Customer Service Executive

    2 weeks ago

    London, United Kingdom LaundryRepublic Full time

    **Customer Service Executive at award-winning, sustainable scale-up** LaundryRepublic is looking for an experienced Customer Service Executive to provide an exceptionally high level of service to its customers. This is an excellent opportunity for a talented individual to join a successful, fast-growing company. You will be part of the Customer Service...

  • Customer Service Executive

    3 days ago

    London, United Kingdom Bunzl Cleaning & Hygiene Supplies Full time

    Customer Service Executive Customer Service Executive Job Ref GJG **Location**: South East - Greenham London Function Customer Service Salary Annual + Bonus Status Full Time Type Permanent Hours 37.5 More details Customer Service Executive Location: Isleworth Working Schedule: Monday - Friday 37.5 hours **Salary**: £26339 + Bonus Bunzl...

  • Customer Service Executive

    2 weeks ago

    London, United Kingdom TRI Consulting Full time

    A large Housing Association is looking for a Customer Service Executives on a temporary basis for approximately 3 months on a temporary to permanent basis Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be...

  • Customer Service Executive

    2 weeks ago

    London, United Kingdom TRI Consulting Full time

    A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months on a temporary to permanent basis Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be...