Technical Officer

**Leeds City Council**

**Directorate**:Communities, Housing and Environment

**Service Area**:Property and Contracts

**Job Title**:Technical Officer

**Grade**:SO2

**Conditions Of service**:NJC Conditions apply

**Responsible To**:PO2 Team Leader in Relevant Service (Major Projects, Elemental Works, Responsive & Planned, Voids, Adaptation, Stock Condition, Procurement)

**Responsible For**:
**Job Purpose**:
Undertake inspections to council assets in order to collect asset related information, determine stock condition and identify, diagnose, and develop solutions to building related issues in-line with internal policies and procedures.

Raise orders & develop schedules / programmes of work appropriate to specific work streams in order to address ad-hoc problems/situations (including adaptation referrals and reports) and to deliver planned programmes of work in-line with investment needs and the council’s asset management strategy and internal policies and procedures. Ensure that work is correctly categorised and prioritised.

Provide day to day contract liaison and effective communication and correspondence between customers, council staff, external agencies and contractors / supply partners and proactively develop efficient and cost effective solutions to problems.

Monitor the delivery of work including the appropriate on-site supervision of contractors and supply partners, to ensure that delivery is achieved in a customer focused way, safely, to acceptable standards and charged accordingly in-line with the contract/supply agreement.

Provide technical advice and support to frontline delivery teams and assist in monitoring the appropriateness of works ordered.

The post-holder will be required to work flexibly and could be deployed in a number of areas within Property and Contracts, including:

- Major Projects
- Elemental Works
- Responsive and Planned
- Voids
- Adaptation
- Stock Condition
- Procurement

**Responsibilities for Grade**:
Frontline delivery of the service and collection of asset related information in-line with council and departmental performance standards, values, policies and priorities.

Manage all activities in compliance with legal, regulatory, contract and internal requirements.

Support the delivery of service plans in-line with council objectives in order to achieve excellence.

Continually drive a value for money, customer focussed service.

Take ownership for operational issues and manage relationships with all stakeholders to ensure effective and efficient service delivery.

Ensure the ordering and delivery of works within individual delegated budgets and agreed budget profiles, including the prioritisation and planning of work.

Take accountability for the outputs of all duties.

Please note this is not an exhaustive list of responsibilities.

**Qualifications**:
Method of Assessment will be through one or more of the following Application Form, Test, Interview or Certificate.

**Skills Required**:

- Able to plan and organise own workload in a busy environment
- Ability to diagnose and develop solutions to technical repair problems
- Understands modern construction techniques.
- Developing and maintaining working relationships with suppliers and staff
- Able to assess building related hazards through a standard risk assessment procedure and prioritise follow on actions accordingly
- Experience of using Microsoft packages to record and present service information.
- Experience of using asset management IT systems
- To contribute to delivering a team culture that is focussed both on customers and quality
- Experience of managing small to medium construction projects
- Able to develop timely and cost effective solutions to operational problems
- Able to negotiate on day to day operational issues with suppliers in order to develop favourable outcomes for the council and for customers

**Knowledge Required**
- HND/HNC Level qualification in Building / Construction or equivalent experience within the construction industry
- Strong knowledge of building defects / construction techniques
- Strong knowledge of landlord’s responsibilities in relation to repairs & maintenance
- Strong knowledge safe construction Health & Safety procedures

**Experience Required**
- Experience of carrying out technical officer / surveying duties in an asset management related service area
- Experience of day to day contract liaison as part of the contract management procedures of construction contracts
- Experience of working jointly with staff and contractors from different teams/organisations in order to achieve common goals.
- Experience of managing construction/repair related programmes of work within defined budgets
- Behavioural & other Characteristics required

**Skills Required**:

- Produce clear and concise, basic reports in relation to the service in a timely and accurate manner.

**Knowledge Required**
- Membership of a professional body i.e., RICS building surveying
- Up to date knowl