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Customer Service Advisor
2 weeks ago
**Customer Service Advisor - Manchester**
- Salary £22,000
- Great company benefits
- Generous holiday allowance
- Excellent staff discounts
An exciting opportunity for a Customer Service Advisor to join a well established Financial Services business, based in Manchester. You will be working within the customer service team, speaking to existing customers assisting with general queries.
Our client are a well established Financial Services business based in Manchester, they are currently going through a period of growth and are looking for Customer Service Advisors to join their team. Our client offers great career progression, competitive salary and excellent benefits.
**Duties of the Customer Service Advisor will be**:
- As a Customer Service Advisor you'll be supporting customers with queries
- You'll work with customers over the telephone, giving them essential support and dealing with a wide range of disputes and queries.
- Problem and query resolution
- Ability to manage and prioritise workload
- To understand the customer's requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.
- Ability to work well under pressure.
- Experience in a customer focused role is preferable.
- Excellent verbal and written communication skills.
- Strong IT skills
