Private Patient Administrator
5 days ago
Deal with telephone queries ensuring the callers needs are clearly established, accurate messages taken and passed on promptly. To ensure any follow-up actions are undertaken and the caller is kept updated of outcomes. Maintain excellent customer relations with clinical staff, insurance companies, and NUH colleagues in dealing with private patients. Liaise and advise all departments within the Trust with regard to Private Patient Legislation and internal policies and procedures.
Liaise with insurance companies to determine authorisation and level of cover for intended procedures. Provide details of self-pay quotations, liaison with clinicians, nurses and the admin team to ensure all aspects of care are captured and provided to the finance team for billing purposes. Ensure payment is received in advance of treatment for all self-pay patients and for any patients who fail to provide payment or insurer details, escalating to the Team Leader or Service Manager, where applicable. Take payments from patients both in person and over the telephone, in line with the Private Patient Standing Operating Procedure (SOP).
Meet and greet and escort patients to relevant department. To assist in the invoicing of private self-funding patients. Chase unpaid invoices, passing these to the Trust debt collectors, as appropriate. Ensure that all private patients are labelled accordingly on Careflow.
Run reports on Careflow as required, identifying all current patients listed as private. Action reports of potential private patients provided from Data Quality. Provide low level analysis of these reports and action queries of the appropriate level. Liaise with patients, other trusts, commissioners, insurance companies, as required.
Ensure that all documentation is filed and maintained in a manner compliant with confidentiality and audit requirements. Keep all electronic files updated to ensure colleagues have the correct, up-to-date information at all times. Use initiative and experience in medical terminology to ensure that accurate information is recorded on the IT system regarding patient information. Ensure patient pathway processes are adhered to in accordance with Access Policy and SOPs.
Support the Team leader and Service Manager maintaining finance and data quality reports and data systems dealt with in a timely manner. Ensure all clinic and patient cancellations are dealt with in a timely manner and are communicated both internally and externally to the relevant parties. Communicate and work in partnership with all members of the administrative and clinical teams. To ensure that information relating to current guidance and legislation is kept up-to-date.
-
Private Patient Administrator
5 days ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeAn exciting opportunity has arisen for an Administrator to support the Private Patient Team within the Ambulatory Care Division at the Nottingham NHS Treatment Centre. We are looking for a highly motivated and enthusiastic individual to undertake a pivotal role in the smooth day-to-day running of the Private Patient Unit. The role will involve flexible...
-
Patient Administrator
3 days ago
Nottingham, United Kingdom Circle Health Group Full timeClosing date23/02/2025 - HoursPart time - Role TypePermanent - Location(s) - Park Hospital - Nottingham **Overview**: **Patient Administrator** **The Park Hospital** **22.5 Hours & Permanent** **Salary: £24,434.00 FTE per year** **The Park Hospital** in Nottingham** is part of Circle Health Group, Britain's leading provider of independent healthcare with...
-
Patient Administrator
5 days ago
Nottingham, United Kingdom Circle Health Group Full time**The Park Hospital** in Nottingham** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. **We have an opportunity for a Patient Administrator** **to join their team of staff in the...
-
Patient Administrator
1 week ago
Nottingham, United Kingdom Circle Health Group Full time**The Park Hospital** in Nottingham** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. **Circle Health Group are proud to be recognised as one of the UK’s 25 best big companies to...
-
Patient Administrator
1 week ago
Nottingham, United Kingdom Circle Health Group Full time**Patient Administrator - Imaging** **Full-time - Permanent** **BMI Park Hospital** in Nottingham** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. **Circle Health Group are proud to...
-
Patient Administrator
2 weeks ago
Nottingham, United Kingdom Newmedica Full timeWho are weNewmedica are one of the leading providers of NHS ophthalmology services in England providing outpatients appointments diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have significant growth...
-
Patient Administrator
5 days ago
Nottingham, United Kingdom Circle Health Group Full time**The Park Hospital** in Nottingham** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. **We have an opportunity for a Patient Administrator** **to join their team of staff in the...
-
Patient Administrator
5 days ago
Nottingham, United Kingdom InHealth Group Full time**Job title**: Patient Administrator Salary: Negotiable Hours: 37.5 hours per week Location: Nottingham Introduction: InHealth Patient Administrators are a vital part of the team as they are responsible for making sure our patients receive the best standard of care throughout their visit. As a Patient Administrator you will deliver a professional and...
-
Patient Administrator
1 week ago
Nottingham, United Kingdom InHealth Full time**Job Title**:Patient Administrator **Location**:Nottingham PET CT **Closing date**:31st March **Interviews**:w/c 4th April **InHealth are providers of diagnostic and healthcare services to the NHS and Private providers. Through our range of Radiology Services, Pathway Services and Screening Services, we see more than 3 million patients a year across the...
-
Private Patient Account Manager
2 weeks ago
Nottingham, United Kingdom Ramsay Health Full timeJob DescriptionPrivate Patient Account ManagerNottingham Woodthorpe Hospital - Nottingham12 Month Fixed Term Contract37.5 hours per week Full-time Salary - Dependant on experience Benefits Nottingham Woodthorpe Hospital opened in1877 and has built an excellent reputation for delivering first class healthcare for patients with health insurance patients who...
