Patient Administrator

6 days ago


Nottingham, United Kingdom InHealth Full time

**Job Title**:Patient Administrator
**Location**:Nottingham PET CT
**Closing date**:31st March
**Interviews**:w/c 4th April
**InHealth are providers of diagnostic and healthcare services to the NHS and Private providers. Through our range of Radiology Services, Pathway Services and Screening Services, we see more than 3 million patients a year across the UK.

Our primary goal is to make healthcare better by providing rapid and accurate assessment of every patient's condition, enabling the right treatment to be delivered swiftly and effectively by specialist providers.

As one of the UK's leading experts in the provision of PET-CT solutions, we are experienced in providing patients with accessible, modern and efficient scans when and where they are needed, linking results and reports to the relevant cancer network.
**This role is working 37.5 hours per week on a rota shift pattern basis from Monday to Sunday. Our Patient Administrators normally work 5 x 7.5 hour shifts per week, but there is some flexibility around this and we will be happy to discuss further at interview.**

**What are the key role responsibilities?**
- Providing a high quality administrative and secretarial service for the unit to ensure an efficient service
- Welcoming patients in a professional, courteous manner, coordinating their arrival through to departure
- Dealing with telephone and direct enquiries in a prompt and effective manner, ensuring the provision of information and prioritisation of queries as appropriate
- Booking clinically validated appointments on the internal system
- Ensuring all payments are invoiced promptly and accurately and that payments are taken on the day
- Utilising relevant IT systems to support the delivery of a high-quality Imaging Service
- Ensuring patient and customer focus is central to the commercial success of the Business
**What skills and experience will you need to apply?**
- Experience in a similar patient facing, healthcare or administrative role
- Flexibility in working patterns to fulfil site requirements
- Ability to prioritise tasks whilst maintaining accuracy and attention to detail
- Effective communication skills both on the phone and face to face
**What can InHealth offer you?**

A highly competitive salary is given, topped with a fantastic flexible benefits package, which is available through a mobile-enabled rewards platform, called InJoy. This is your place to access thousands of offers and discounts on a wide range of products and services relating to: fashion, travel, eating out, technology, leisure and more

In addition to this, we also offer:

- Private medical insurance
- 27 days annual leave (plus bank holidays)
- Company pension scheme
- Access to a 24/7 employee assistance programme
- Life assurance
- Enhanced parental leave
- and more

Making sure our people are happy at work is one of our main priorities, which means giving them as many opportunities as we can to support their personal and professional growth. We also have an innovative approach to personal and professional development, helping you to be the best version of you and giving you a real career pathway.



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