Head Server

2 days ago

Liverpool, United Kingdom Matou Full time

**About us**

Matou Pan Asian Restaurant & Bar located on the iconic waterfront of Liverpool has a fantastic opportunity for Restaurant Supervisor role

We always aim to deliver the highest standard of service to ensure our customers have the best experience possible. We are looking to recruit the right individuals to join a first class team and deliver on these standards.

We are looking for an experienced restaurant team member who has experience working in a supervisor/team leader role, within a busy fast paced environment.

You will be assisting the Restaurant Manager with the day to day running of the restaurant ensuring it runs smoothly. Directly supervising the restaurant team and ensuring the guest experience is amazing. Effectively managing the floor and ensuring the team are fully trained to deliver an exceptional service. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.

Day to day
- Supervising, coaching and training
- Provide excellent customer service to guests
- Ensuring all dietaries knowledge is up to date
- Prepare tables by setting up silverware and glasses
- Offer menu recommendations upon request
- Up-sell additional products
- Take accurate food and drinks orders
- Serve food and drink orders with confidence
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Follow all relevant health and safety regulations and be aware of your responsibilities to maintain cleanliness and hygiene
- Provide excellent customer service to guests

Key Skills
- Strong attention to detail
- Ability to follow directions
- Happy to take on responsibility
- Capable of quick decision making
- Excellent communication
- High level of service and standards
- work in a fast pace and busy environment

Salary + service charge/ tip (£2 minimum per hour)

Work remotely
- No

Pay: £12.21-£15.50 per hour

Additional pay:

- Tips

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Hospitality: 2 years (required)

Work Location: In person

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