Head Server

7 days ago


Liverpool, United Kingdom Churrasco Steakhouse Full time

'''Job Overview'''
We are seeking a skilled and experienced Head Server/supervisor to join our team. As the Head Server, you will play a crucial role in ensuring exceptional service and guest satisfaction. You will lead a team of servers and work closely with Management team.

'''Duties'''
- Oversee and coordinate the activities of the serving staff
- Train new servers on service standards, menu items, and restaurant policies
- Ensure smooth and efficient service by managing table assignments and reservations
- Take orders, serve food and beverages, and provide excellent customer service
- Upsell menu items and promote daily specials to enhance guest experience
- Handle guest inquiries, complaints, and special requests in a professional manner
- Collaborate with the kitchen staff to ensure timely delivery of food orders
- Assist with food preparation when needed
- Maintain cleanliness and organization of the dining area
- Monitor inventory levels of supplies and place orders as necessary
- Key holder Opening/Closing

'''Skills'''
To excel in this role, you should possess the following skills:

- Strong time management skills to prioritize tasks effectively
- Excellent upselling abilities to increase revenue
- Basic math skills for accurate order taking and bill calculation
- Exceptional guest service skills to create a positive dining experience
- Knowledge of kitchen operations and food preparation techniques
- Understanding of culinary concepts and menu items
- A passion for hospitality and delivering exceptional service in a fast-paced restaurant environment

If you are a motivated individual with a strong background in the restaurant industry, we would love to hear from you. Join our team as the Head Server and be part of creating memorable dining experiences for our guests.

**Job Type**: Permanent

Pay: £8.34-£13.94 per hour

Expected hours: 30 - 35 per week

Additional pay:

- Tips

**Benefits**:

- Discounted or free food

**Experience**:

- Hospitality: 2 years (required)

Work Location: In person


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