Contract Focal Point

We’re looking for a Contract Focal Point to join the Score Group team based at our facility in Peterhead.

**About Score Group**

Score Group is a specialist in precision manufacturing, valve supply, automation and management systems and provides complex engineering solutions to customers in multiple markets, including defence, nuclear, aerospace, utilities, and energy. With operations in more than 30 locations, across 5 continents, Score Group supports a global customer base.

**About the role**

Due to a new contract award our Services team are looking for a Contract Focal Point. The Contract Focal Point will be the main interface between Score Group and the Client. The Focal Point will have a defined Client portfolio and will be responsible for managing the overall service to the Client, ensuring that the technical specifications are met in line with the commercial agreement.

**You and the role**

**What we offer**

Score Group offers an opportunity with a company that is deeply committed to helping our people to learn, upskill and develop their careers. If you are looking to continue to develop your skills in a business with excellent growth opportunities across a range of industrial sectors, and like the sound of an attractive salary, contributory pension, excellent benefits and the opportunity to learn from great colleagues, then please review the job outline below - we’d love to hear from you

**Primary responsibilities**
- Ensure all work is carried out in accordance with company policies, procedures, standards and work instructions
- Provide immediate support to all disciplines and interface function for all aspects of Score and customer organisations for all related activities
- Maximisation of all opportunities and development of Contractual work scope to continuously improve the working relationships with customer base
- Coordination of the planning process and Contract performance to ensure delivery against contractual and internal KPI’s and monthly/quarterly performance meeting
- Attendance at Client’s premises on a weekly or bi-weekly basis as required by the Client including the promotion of Score Group services and new technologies
- Management of all new supply activities including approval of purchase requisitions, documentation, maintenance of client specific requirements and resolution QA queries
- Management and reporting of all PSV recertification and campaign activities
- Management and reporting of general valve, actuator and PSV repair activities
- Management, planning, preparation, and execution of all offshore work and compiling of CTR’s, initial work packs and approval / submittal of close out reports
- Approval of all invoicing in accordance with the authorisation limits & financial review of job performance
- Approval, accuracy, and submission of status reports as per client’s requirements
- Submission and checking of monthly or quarterly performance reports as required within the applicable Contracts
- Management of work in progress (WIP) and ensuring systems are maintained and up to date all times
- Management and updating of the Score Internal Client Contract Management Plans
- Any other reasonable duties as required to meet the needs of the business

**Qualifications**
- HND level qualification in an Engineering Discipline or relevant commercial discipline with significant experience in Oil and Gas servicing environment

**Experience**
- Sound working knowledge of MS Office package - Word, Excel & PowerPoint
- Previous experience managing the service delivery cycle for a Client
- Previous experience managing the contractual agreements with a Client
- Previous experience in a focal point or customer support role within the industry is preferred

**Behaviours and skills**
- Great oral and written communication skills
- Strong interpersonal skills with proven experience in stakeholder management
- Proactive and adaptable approach to service delivery
- Sound organisational skills and structured working methods
- Strong level of integrity with an open and honest approach

**Opportunity for all**

**Job Types**: Full-time, Permanent

**Salary**: £1.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: One location

Reference ID: SCE 01 - CFP