Project Support Officer

Driven by a high-caliber workforce, Ameresco is a leading clean technology integrator and renewable asset developer, owner and operator. Our comprehensive services include energy efficiency, infrastructure upgrades, asset sustainability and renewable energy solutions throughout North America and Europe. Our renewable energy assets and customer projects have delivered a cumulative carbon offset equivalent to over 60 million metric tons of carbon dioxide since going public in 2010. Grounded in our C.A.R.I.N.G. values and guided by our Environmental, Social and Governance practices, we are proud of our engaging workplace with a host of competitive benefits and wellness programs. Our teams work collaboratively to deliver best-in-class solutions with a relentless focus on customer satisfaction. In pursuit of energizing a sustainable world, our people and purpose set Ameresco apart. Help shape the future of energy by working for an award-winning team, honored to be recognized by agencies including _Best and Brightest Companies to Work for in the Nation_ and _Forbes_ for our company culture, industry leadership, and client projects. Ameresco is fueled by a dynamic team that embraces diversity, career development opportunities, and - most importantly - employees driven by doing well by doing good. About Bristol City Leap Bristol City Leap is an innovative partnership between Bristol City Council and Ameresco which will accelerate green energy investment in Bristol and help towards decarbonising the whole city. Over the next five years, Bristol City Leap will invest nearly £500 million into low carbon energy infrastructure, such as solar, wind, heat networks, heat pumps and energy efficiency measures - all of which will help Bristol meet its carbon reduction targets of becoming carbon neutral by 2030. Bristol City Leap is a world first, game-changing approach towards decarbonisation at city-scale and will deliver a transformative boost in the amount of renewable energy and decarbonised heat powering our city, which in turn means a cleaner, greener and healthier place to live, learn, work and play. Role and Scope Bristol City Leap has a common goal of helping Bristol and surrounding areas with energy efficiency projects. This role will be within the domestic delivery team supporting homes in Bristol with energy efficiency retrofit. We are supporting people in fuel poverty in both privately owned/tenanted dwellings and social housing developments by installing energy efficiency measures and following PAS2035 retrofit standards. The post holder will have the ability to work flexibly and cooperatively as part of a team and the ability to work with limited supervision, but to recognise the need to seek advice or guidance as necessary. The post holder should have a keen interest in energy efficiency, green technologies, and a passion for helping people in need. Typically, the Project Support Officer will: - Support the development of business cases, project budgets and delivery plans in conjunction with appropriate colleagues. - Complete day-to-day tasks for the successful operation of projects. - Monitor and report on progress of the project to all stakeholders. - Arrange meetings with key stakeholders and community groups working across the program. - Producing program and project reports. Weekly and monthly reports based in excel. Excel knowledge is preferable or willingness to learn. - Help project managers build business cases for new work streams. Domestic properties, Social Housing blocks, Heat Networks, etc. - Support customers through the domestic customer journey. Ensuring work is complete and customers are communicated with throughout. - Working with contractors to facilitate installations, ensuring information is provided in a timely manner and the quality of installation is maintained. - Recording and reporting financial information, raising orders, monitoring spend and checking invoices. - Project management of small-scale projects if required, i.e., small pilot projects, ancillary work. - Develop materials for the Project Manager as requested. - Strong Project Support skills and administrative experience. - Excellent customer service and experience of managing customers - The ability to think analytically, with the ability to critically assess requirements and select "best fit" approach to meeting company and client objectives. - IT literate with demonstrable Microsoft Office skills, including Word, Excel/spreadsheets, Power point, Outlook, Auto CAD and MS Projects. - A keen interest in Energy, sustainability or retrofit works Personal Attributes All applicants must be eligible to legally work in the UK An award-winning industry leader, AMERESCO challenges the brightest, most talented and creative individuals in the industry by providing an environment that embraces initiative, diversity, and achievement along with comprehensive rewards, including company pension and incentive plans.