Patient Administrator

1 week ago

Coventry, United Kingdom Circle Health Group Full time

Closing date21/09/2025
- HoursFull time
- Role TypeFixed Term (Fixed Term)
- Location(s)
- Meriden Hospital - Coventry

**Overview**:
**Patient Administrator - Front of House/Reception - 12 Month Fixed Term Contract**

**The Meriden Hospital**
**37.5 Hours & Fixed Term**
**Salary: £24,434.00 per year**

**The Meriden Hospital** in Coventry**is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in the Administration department.

This is a Full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

**Duties of this role include**:

- Contribute to the smooth running of the patient administrative process throughout the patient journey.
- Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
- Ensure All patient queries are dealt with efficiently and professionally.
- To manage all incoming and outgoing mail.
- Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
- You comply with all relevant mandatory training.

**Applicants should meet the following criteria**:

- Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
- Proficient in the use of a PC, including the use of software and systems
- Basic financial awareness
- Previous administration experience in a private healthcare environment would be beneficial.
- Front of House/Reception experience is essential
- Must have excellent customer service and communication skills

**Salary & Benefits**

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

- 25 days holiday per year + bank holidays, increasing to 30 days with service
- Private Pension Scheme
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
- Friends & Family Hospital Discounts
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
- Non-contributory life insurance
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
- Access to resources, tools and services to support your wellbeing
- Employee recognition programmes
- Industry leading training and development opportunities

and much more

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be **selfless**, **compassionate**, **committed**, **collaborative**, **brave**, **agile**, **tenacious** and **creative** and are at the core of our purpose and culture.

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