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Senior Processing Officer
2 weeks ago
About the role
You will be office based working as part of the Traffic Enforcement Team.
The role will be responsible for:
- ensuring PCNs are processed in accordance with Regulations
- reconciling payments through various providers
- producing management reports, including Freedom of Information requests
- preparing and responding the cases for Adjudication
What will you be doing?
As the Post Holder you will supervise the processing of all issued Penalty Charge Notices. This will be undertaken by a third party. You will be preparing cases for Adjudication and any communication relating to cases.
You will be ensuring that all payments are reconciled for permits/PCNs and other payments through various systems.
You will manage staff in matters relating to Traffic Enforcement processing
About you
You will be a well organised individual with excellent attention to detail. You will have had experience at preparing reports, possibly in a legal setting and using various sources of information.
You will have some finance and budget experience, with a strong numerical ability.
You will be able to manage a variety of work stream together and be able to plan and organise your work against deadlines.
You must be able to demonstrate excellent customer service.
Ideally you will have experience at a supervisory level
About us
We are a new unitary council, established in April 2021; we are one of the largest unitary councils in the country.
Our priorities are:
- helping people live active fulfilled lives
- caring for our young people, providing them with high quality education and opportunities
- enabling a thriving and successful economy
- leading on a green and sustainable environment
- ensuring our communities are connected do they can shape their lives and where they live
- providing modern public services
- We are undertaking consultation with the Trade Unions on terms and conditions and the future NNC pay structure and during this time are appointing new employees on interim spot salaries. You will be advised of the outcome and any impact on your role once this work is complete._
Our benefits
We offer:
- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (27 days, rising to 32 days) and bank holidays, plus the option to buy up to an extra 10 days
- agile and flexible working arrangements to help you with a healthy work-life balance.
