Parts Advisor

1 week ago

Newbridge, United Kingdom Eastern Western Motor Group Full time

**Parts Advisor**
**Mercedes Benz of Edinburgh**
**Salary up to £27,000. OTE up to £32,000.**
**Colleague Benefits**:

- Enjoy your birthday off on us every year
- Colleague Discount We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
- Industry leading training and development opportunities.
- Generous Holiday Allowance Your free time matters to us We give all our employees up to 40 days annual leave each year.
- Your Family Matters As a family run Company, your family matters to us. We offer our employees a pension plan, death in service scheme and access to our staff saving club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions
- YourDiscounts is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping
- Vehicle Introduction Bonus Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships.
- Up to 5 study days off per annum, plus time off for any exams.

**Role Overview**:

- **Customer Service & Rapport Building**: Ensure all customers are served promptly and courteously, building rapport and understanding their requirements while being aware of dealership trading terms.
- **Stock Management & Storage**: Monitor stock levels, verify deliveries, assist with stock checks, ensure proper storage and cleanliness of parts, and report any stock damage or losses.
- **Warranty & Financial Procedures**: Handle warranty materials, maintain a surcharge ledger, and adhere to cash, cheque, and account handling procedures while ensuring proper packing and dispatch of parts.
- **Training & Industry Awareness**: Attend internal and external training courses, stay updated on new products, industry trends, and promotions, and maintain awareness of ongoing marketing campaigns.
- **Team Collaboration & Goal Support**: Maintain good relationships with suppliers and colleagues, contribute to departmental goals, and ensure that parts and accessories displays are kept up-to-date.

**Job Types**: Full-time, Permanent

Pay: Up to £32,000.00 per year

Additional pay:

- Performance bonus

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Store discount

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Parts Advisor: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: 6292

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