Tenancy Services Legal Officer

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing.

We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.

If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive.

Work for Orbit. Believe in people.

**The role**

We are looking for a capable and adept individual to provide a key service within our Tenancy Management team. Working closely across the wider team you will provide dedicated legal support for cases that have been escalated through the work streams. You will manage a varied caseload, use a range of tools available to you to ensure a successful outcome to the business.

This role will involve a mix of working from home, in office and appearances in court across the Midlands, e.g Coventry, Warwickshire and Northampton. Limited involvement in out of hours rota (to be discussed at interview)

This role is part of Customer & Communities where you'll help us to lead the way keeping our promise to more than 100,000 customers.

**What you'll achieve**
- Manage and problem solve legal cases and where appropriate, undertake investigations, gather evidence and take action using both legal and non-legal interventions as defined by law, legislation and Orbits policies & procedures
- Support complainants and witnesses to help Orbit as a landlord take appropriate legal action.
- Follow case management to successful conclusion, e.g., Manage end to end injunction process.
- Communicate effectively to team, customers, and public agencies
- Prepare court documentation, reports, witness statements and advocate for Orbit in court.

**What you'll bring**

**Essential skills**
- Understanding of Tenancy Management and understanding of housing law, legislation, CPR both mandatory and discretionary possession grounds.
- Experience of Tenancy enforcement action and / or court appearances.
- Ability to prioritise workload and work unsupervised, with a proven record of accomplishment and delivering results
- Able to travel to meet the needs of the role (court appearances, team meetings with wider Tenancy team etc)
- Excellent interpersonal and communication skills.

**Desirable skills**
- Experience of presenting in court and in depth case law understanding.
- Demonstrable understanding of the Equality Act 2010 and impact on Housing Law
- Proven experience of giving advice and guidance in complex and challenging cases

***Why Orbit?**

Choosing us means being rewarded in every sense.

Here’s what you can expect to enjoy with us.

**A rewarding experience that works for you**

We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles.

**A place to progress**

From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow.

For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.

**A purpose to feel proud of**

We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people.

What brings us together is a passionate belief in progress and people.

Read more about the values and purpose that drive us on our careers website.***

**How we hire**

We aim to make our hiring process simple and fair:

- Interview(s)
- Decision and offer