Hotel Receptionist

6 hours ago

Keswick, United Kingdom Lake District Hotels Full time

**Hotel Receptionist - The Inn on the Square**

**The Role**

You will possess outstanding communication skills and be committed to delivering high customer service standards to all our guests. You must have the ability to work as part of a team, yet work on your own initiative with excellent attention to detail with accuracy. This is a busy hotel desk so prioritising your work and the ability to work under pressure is essential. Experience and knowledge of Rezlynx would be beneficial, although training will be provided

**What we can offer you in return**:

- Competitive salary
- Training and Development - Accredited compliance training, Hospitality specific online training platform
- Hotel Academy - with Apprenticeship training up to level 4
- Staff meals whilst on duty, live in accommodation is available
- Provision of staff uniform where appropriate
- Employee Assistance and Wellness Programme
- Long Service Awards
- Regular division of gratuities
- Pension scheme
- Annual leave that increases with service
- Discounted accommodation and dining rates within our group which includes 50% off food
- Days out discounts

**What we are looking for in you**:

- A flexible approach to your working week and hours, you will have to work at weekends and the shift patterns are either 7.30am-3.00pm or 3.00pm -10.30pm
- Great attention to detail, the ability to maintain the highest levels in accuracy numeric and written.
- A warm and friendly customer service style which will engage your guests and team members alike
- The need to help and support other members of your team

Our **Lake District Hotels** are a distinctive collection of six award winning hotels in the Lake District owned and run by the Graves family and situated in the most beautiful parts of the Lake District. From 4-star luxury Lake District hotels on the shores of Lake Ullswater and Derwentwater Lake, to traditional coaching inns and hotels in Keswick - our Lake District hotels are recognised for the warmth of our welcome, unrivalled personal attention and excellent service.

**The Hotel**: The **_Inn on the Square_** boast 34 bedrooms, the AA accredited, one rosette, Brossen Steakhouse Restaurant with open display kitchen, cocktail bar, and substantial lounges; and a separate pub ‘The Back Bar’, this is a modern food-led hotel with some of the best accommodation around.

**Job Types**: Full-time, Permanent

**Salary**: £10.35 per hour

Additional pay:

- Tips

**Benefits**:

- Additional leave
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Referral programme
- Store discounts
- Wellness programmes

Schedule:

- 8 hour shift
- Weekend availability

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