Internal Sales
20 hours ago
**Hours**:Mon to Fri -7:30am to 5:00pm
**Saturday**:Every 2nd - 8:am to 12 noon
**Timber & Building Merchant**
**Summary of the Role.**
As Internal Sales you will work within a team to manage and maintain our existing client database
- Responsible for producing orders
- Providing excellent customer service
- The ideal applicant will have internal sales experience in a Merchants
- Ideally will have strong account management skills
- Will have knowledge or sold related products such as: timber, timber products and building materials
- Ideally sold to both contractors and the public
- Must be able to build relationships and break down barriers
- Professional, organised and driven.Salary dependedant on age and experience.
**Responsibilities.**
Selling a range of timber and building products including; fencing, flooring, cement, slabs, posts, nails, screws, etc.
- Establishing strong relationships
- Generating and sending off quotations for clients and following up on them
- Accessing dedicated customer bases encouraging repeat business
- Promoting new product ranges
- Aiming to increase average order value
- Sourcing non-standard products and negotiating prices
- Chasing new business
- Supporting the external and internal sales teams where possible
- Take personal responsibility for own work performance and present a positive image of the company
**Skills that are required for the role.**
Personal organisation and Standard of work
- Excellent customer service skills, will put the customer first, focusing on finding solutions for them and building trust
- Proven experience in a proactive sales environment - building new business and reactivating lapsed accounts
- Able to communicate effectively at all levels
- Ability to achieve and exceed sales targets
- Sound knowledge of timber or building materials, both heavy and light side
- Excellent telephone manner with the ability to influence and build rapport quickly with our customers whilst offering great service.
**Why work for us?**
We invest in our people and provide on the job training
- We are a trade and retail business and have built a reputation that customers can trust offering best price and providing products from stock. Our unbeatable service and product have led to us becoming a market leader, St Andrews Timber is a local business with traditional values
- We are proud of our substantial growth and remain committed to success through expansion. We are seeking a talented person to help us continue to grow our business
- Friendly and supportive environment with a family like atmosphere and the mindset and ambition of a forward-thinking Company.
**Salary**: From £27,000.00 per year
Additional pay:
- Quarterly bonus
**Benefits**:
- Company events
- Company pension
- Private medical insurance
Schedule:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
People are at the heart of our business, your health and wellbeing are our priority. As the government relaxes the rules of the past few years, wear a smile or a mask the decision is yours. Sanitizers will still be available.
Ability to commute/relocate:
- Edinburgh, EH11 3LR: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- working in a Merchants: 1 year (required)
Reference ID: SHISAUG
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