Banking Assistant

**Salary & Benefits**

Negotiable Salary +Excellent Benefits

**Job Advert Description**

An opportunity has arisen for a proactive and collaborative Banking Assistant working within our Finance Operations department.

**Role Overview**

As a Banking Assistant you will be responsible for administering key banking routines and procedures and helping the business to maintain, control and report banking and cash flow activities. This is a customer facing role, dealing with suppliers and individuals who receive the payments. The role is responsible for processing bank account transactions; scheduling payment authorisation; cash management and cash handling; bank reconciliations; query resolution; maintaining online banking systems and preparation and analysis of reports for management information.

This role will require you to work collaboratively with other members of the team and staff around the business to ensure that all payments and receipts are properly processed and allocated. A strong sense of customer service and adaptability in solving problems is essential to the role.

**What will you be doing?**
**Key job accountabilities include**:

- Being responsible for issuing the prepared bank statements in line with service level agreements across the group
- Being responsible for processing all bank account transactions accurately and in line with service level agreements across the group.
- Reconciliation of bank accounts, control accounts and other assigned balance sheet accounts in line with the month end reporting timetable.
- Being responsible for processing the weekly payment run and urgent ad-hoc payments via online banking, including subsequent manager approval.
- Providing excellent customer service to all stakeholders, both internal and external. This includes managing the team mailbox and issuing foreign cash advances.
- Being responsible for the continuous improvement (CI) of their role and responsibilities; identifying and recording improvements.
- Cross training with the other Finance Assistants within the banking team and provide flexible support and cover.
**About you**:
**Successful applicants should demonstrate the following**:

- Formal further education qualification
- Finance qualifications (e.g. AAT) preferable but not essential
- Experience of banking (and/or finance) processes in a similar organisation
- Experience of online banking systems and interfaces between finance and banking systems
- Experience of finance systems, preferably ERP
- Advanced excel skills
- Focused on providing excellent customer service.
- Strong communication skills, oral and written.
- Passionate about continuous improvement; taking ownership for and developing processes.
- Exceptionally organised; able to deal with high volumes and deadlines in a time pressured environment.
- Solution orientated to ensure quick resolution where challenges arise.
- Working logically, efficiently and accurately.
- Working effectively as part of a team; working collaboratively in a responsive and flexible way to ensure all team tasks are complete.
We know it is unusual for someone to tick every box so, if you don’t meet all the criteria, but demonstrate most of the skills and experience we are looking for, and have the enthusiasm to work with us, go ahead and apply.

**What we offer**:
In addition to a competitive salary, we offer employees an excellent pension scheme (up to 12% company contribution), discretionary annual bonus scheme, 25+ days holiday (not including bank holidays), standard 35-hour working week, volunteering days, and a comprehensive benefits package including private medical insurance, life assurance, and a range of flexible benefits such as cycle to work scheme, discounted gym membership, healthcare cash plan, and payroll giving.

Our modern and contemporary offices are based in the thriving city centre of Bristol, a stone’s throw away from Temple Meads train station, and within walking distance of Cabot Circus shopping centre, and numerous cafés and restaurants. Named on more than one occasion as the best city in the UK to live in, Bristol is a cosmopolitan and creative city boasting a historic harbour, internationally renowned cultural institutions and home to world-class festivals and events.

**Flexible Working**:
The contractual location of this role is our Bristol office, but we have recently moved to a hybrid working model with a dynamic and blended combination of office and remote working, dependent on business and team requirements.

To apply, please submit your CV and cover note through our careers site.

**About us**:
IOP Publishing is an international scientific publisher, through which leading-edge research is distributed worldwide. Our rapidly expanding journals programme is published alongside other sources of scientific information in the form of eBooks, magazines and conference proceedings. Other publications include easily accessible community and regional websites. We are a world l