Operational Resilience Coordinator

**About us**

Cardiff Airport, the National Airport of Wales, provides economic benefits, jobs and ensures global connectivity.

The Airport, which is a real living wage employer, facilitates more than 4,000 jobs in Wales, by ensuring safe and secure Airport operations at Cardiff and St Athan. It typically drives over £200m of economic benefit to Wales annually.

More than 10 airlines make regular use of Cardiff Airport’s facilities and more than 30 direct routes are currently on sale.

**Purpose & Scope**

This post holder will be responsible for supporting the development, implementation, and maintenance of the resilience and business continuity management system across Cardiff Airport and St Athan Aerodrome.

This role involves working closely with various departments to ensure robust business continuity and operational resilience processes are in place.

This role focuses on assisting with the maintenance of the business continuity management system, supporting risk management efforts, maintaining business continuity documentation, and coordinating awareness and training activities.

**Key Accountabilities and Role Outputs**

**Resilience and Business Continuity**

Provide support to all functional business areas to develop and maintain a corporate wide business continuity management system that addresses business recovery.

Assist in the development and operation of the resilience and business continuity management system.

Support the creation and maintenance of business continuity documentation.

Assist in integrating operational resilience and business continuity considerations into projects.

Promote compliance with the business continuity policy.

Coordinate awareness and training programmes.

Support the development and implementation of contingency and disaster recovery plans where required, ensuring issues identified are adequately addressed.

Support the testing, exercising and embedding of business continuity, emergency response and risk management activities.

Assist in the maintenance of action trackers related to business continuity events, emergency response and risk management functions.

**Risk Management**

Assist with departmental operational risk registers, business risk register, risk mapping and identification of critical business risks.

Support the development of a new and emerging risk reporting system.

Monitor and track risk trends, detect early warning signs, report and support mitigation efforts within relevant business areas.

Provide support to the Emergency Planning and Operational Resilience Officer in facilitating risk workshops, offering risk management guidance and assisting with the coordination of the business risk register.

Support risk register assurance through risk workshops, internal audits, and performance monitoring.

Promote compliance with the risk management policy.

**Emergency Planning**

This post holder may be required to support with the maintenance of the Emergency Response Plan.

At Cardiff Airport, we welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.

**Job Types**: Full-time, Permanent

Pay: £32,000.00 per year

**Benefits**:

- Additional leave
- Canteen
- Childcare
- Company pension
- Employee discount
- Employee mentoring programme
- Financial planning services
- Free parking
- On-site gym
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Administrative: 2 years (preferred)
- business continuity planning.: 1 year (preferred)

Licence/Certification:

- IOSH Managing Safely (preferred)
- Education and Training Certificate (PTTLS) (preferred)
- Auditing qualification (preferred)

Work Location: In person

Reference ID: CWL37.