Housing Management Officer

2 weeks ago

Shirley, United Kingdom Southampton City Council Full time

**Organisation**
- Southampton City Council

**Service Area**
- Housing

**Job Location**
- Shirley Local Housing Office

**Contract Length**
- Fixed Term - until 31/03/2026

**Work Hours**
- Full time - 37 hours per week

**Salary**
- £36,124 - £39,513 per annum

**Closing Date**
- 13/03/2025

**Job Reference**
- 15463
- Job Description and Person Specification

We are looking for a full time Housing Management Officer to be based at Shirely Local Housing Office.

**About the team**:
The team in the Housing Office work with residents to resolve all tenancy management issues and to look after the neighbourhoods. Housing Management Officers are responsible for the tenancy management in a specific geographical area (patch) of both general needs and supported housing council owned properties.

As a Housing Management Officer, you will be required to provide comprehensive housing and tenancy management services. This includes processing tenancy changes, managing complex tenancy cases like antisocial behaviour issues which can sometimes result in preparing and serving legal paperwork and representing the Council at Court. Housing Management Officers also have an active role in supporting residents to sustain their tenancies and in safeguarding children and adults by working in partnership with relevant agencies.

**About the role**:
This is a great opportunity to work as part of a busy and supportive team of Housing Officers, Housing Assistants, Neighbourhood Wardens and Cleaners ensuring our service delivery to customers is to a high standard, within required timescales and following our policies and procedures.

For further information about this role please view the job description.

If you feel you have the necessary background, experience and skills to undertake this role we would like to hear from you.

**W**hat we can offer you**:
Here at SCC we have a range of different perks and benefits, a few examples can be found below.
- A generous local government pension scheme.
- Flexible working (role dependant). Up to 13 days of Flexi Leave.
- Hybrid working arrangements (role dependant).
- Online Benefits - salary sacrifice schemes, benefits and discounts.
- Great local transport links.
- Employee assistance programme with access to our health wellbeing and support.

**F**or further information on our benefits package please visit**:Employee benefits (southampton.gov.uk)**

**Contact details for informal discussion**:
**Recruitment contact details**:
Tel: 023 8083 4033

**For more information about SCC please visit**Southampton City Council**
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