Volunteer and Marketing Coordinator

Volunteer + Marketing Coordinator (Development Phase)**
- **Job type**:Freelance Contract - 6 months
- **Hours**: Core days: Tuesday + Wednesday. Marlborough Productions operates a Time Off In Lieu (TOIL) system
- **Base**: Remote first, with in-person meetings and hot desking days organised when required
- **Project Locations**:Brighton & Hove
- **Salary/Fee**: 30 days x £200 per day = £6000 total fee
- **Pension**:N/A
- **Holiday**: N/A

**Interviews will take place on Wednesday 3rd April.**

Responsible to: Project Manager

Responsible for line management of: Volunteer Coordinators and freelance posts

Working with: Project Director and Community Archivist

The Volunteer and Marketing Coordinator will have responsibility for:
**MANAGERIAL**
- Ensuring that the project achieves the outcomes described in the Project Plan, in liaison with, and reporting to, the Project Manager
- Managing the recruitment of of the Volunteers to support and acting as first point of contact for enquiries about the project from prospective volunteers
- Supporting the External Evaluator to gather data on volunteer experience with a focus on Wellbeing and Skills Development
- Supporting the Project Manager to implement the Marlborough Productions Volunteer policy and Safeguarding policy
- Administration of all volunteer engagement data
- Management of launch events, supporting the team of volunteers
- Management of volunteers at the project event and other outreach activities
- Helping volunteers develop skills and confidence
- Providing references for volunteers

**ACCESS & INCLUSION**
- To work with the Marlborough Productions team to continually improve access for volunteers, participants and audiences.
- To lead on access for volunteers, participants and audiences on projects you are producing
- To ensure hospitality for volunteers, participants and audiences is in place and access requirements are met for every project you produce

**FINANCIAL**
- Processing volunteer claims for expenses and travel reimbursement
- Being responsible for day-to-day updates to the project budget, reporting to the Project Manager

**OPERATIONAL**
- To organise meetings with collaborators as required.
- To organise heritage workshops and meetings in community settings, liaising with volunteers and facilitators
- Providing other reasonable duties to support the project and Marlborough Productions in its general operations

**COMMUNICATIONS**
- Managing and updating the project website
- Managing direct marketing activity including effective copywriting across a range of media
- Working with the Project Manager and Freelance Designers to produce advertisements, leaflets, flyers and programmes in-house where necessary.
- Working with the Project Manager and Project Director to help expand and develop use of social media as part of our creative marketing campaigns
- Evaluating the success of all marketing campaigns to inform future strategy and marketing activity
- Researching and build contacts for groups and group bookers and investigating audience development opportunities.
- Working on other areas of the marketing operation as required.
- Liaison with press and media contacts to ensure maximum publicity for the outcomes of the project
- Update social media channels, producing content to support recruitment, project updates, organisational profile and any other public facing events
- Supporting the development of the digital strategy for the organisation

**DEVELOPMENT**
- To work with the Project Director contributing to the development and submission of fundraising bids where necessary.
- To work with the Project Director contributing to the development and submission of fundraising reports where necessary.

**GENERAL RESPONSIBILITIES**
- The Volunteer & Marketing Coordinator will not to act in a prejudicial or discriminatory manner towards contracted staff, volunteers and members of the public
- The Volunteer & Marketing Coordinator will attend to the health and safety of self, other people and resources whilst at work and cooperate with colleagues to comply with the Health and Safety at Work Act 1974

**PERSON SPECIFICATION**

**ESSENTIAL**
- A good knowledge of target communities we are seeking to engage and of specific barriers to heritage engagement
- Knowledge of the voluntary sector in the city
- Experience in working on community projects
- Experience in working with volunteers and facilitating volunteer led projects
- Experience of monitoring volunteer wellbeing and skills development
- Ability to work independently
- Experience of working in a team
- Excellent communication skills
- Good organizational skills
- An interest in LGBTQIA+ heritage
- IT Literate and familiar with cloud-based working (Google Suite)

**DESIRABLE**
- Lived experience of target communities we are seeking to engage
- A good understanding of the specific needs of queer heritage
- Experience of evaluation methods
- An understanding of intersectionality
- The abi