Property Management Manager

**A day in the life of a Property Management Manager** You will maintain and deliver 5 star customer service to your clients, whilst also managing a high performance team of Property Managers:

- Provide high standards through effective team management, action planning and delivery of strategy
- Book and conduct property inspections
- Administrate new tenancy agreements or tenancy extensions/renewals
- Facilitate tenants’ on moving in day (check in) and moving out/contract end date (check out) procedures
- Co-ordinate with contractors in regards to maintenance and/or repair requirements
- Returning tenancy deposits once the check out procedure has been conducted
- Discussing and resolving rental arrear queries
- Processing eviction requests in accordance with the necessary legal requirements

**What you need to bring to the table** Demonstrable track record of delivering Property Management or 5 star customer service

A reputation for delivering outstanding customer service and a drive to work hard

Confidence in using multiple systems, whilst working under time sensitive and high volume workloads

Extensive and up to date knowledge or a willingness to learn industry legislation

Enthusiasm to learn and continuously develop your knowledge and skills to drive your career within the property industry

**What’s on offer to you** Basic annual salary up to **£39,000**. Your on target earnings will be up to **£45,825.** This is based on your basic salary + Performance Related Pay of up to **£6,825**, which is earned through:

- Book growth
- Customer satisfaction
- Lettings profit

BMW 1 Series on your 1st day

Dedicated training and coaching to support your ongoing development

A chance to build on your career, providing you with opportunities to gain more experience and knowledge to help you progress to the next level

**Are you good at?** Being influential and inspiring to maximise effectiveness of your Property Management proposition

Creating a positive and encouraging atmosphere to maintain and enhance productivity

Showing care, empathy and compassion

Wanting, no, **_needing_**, to do an excellent job, not just for you, but for the team and most importantly, your client

Building and maintaining working relationships with your key clients; tenants, landlords and contractors

Taking accountability for your KPIs and service levels through effective management and organisation

Keeping a lot of plates spinning, you’ve mastered multitasking and excel managing numerous responsibilities and tasks

**The finer details** We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:
- Full UK Driving Licence
- Legal entitlement to live and work in the UK _(in accordance with the Immigration Asylum and Nationality Act 2006) _
- We’ll need evidence of your right to work in the UK, in the form of:

- Passport/Birth Certificate

We will also need

- Proof of Address
- National Insurance
- Drivers Licence Check

If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.

**To All Recruitment Agencies**: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicitedCVs received from external recruitment sources through our Preferred Suppliers List or otherwise.