Administrative Assistant-southend Inreach Team

2 weeks ago


WestcliffonSea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

We have an exciting opportunity for an enthusiastic, highly organised person to join a cardiology in reach team as part of a pilot project.

The main purpose of the role is to provide board administrative support to Cardiac Services. This involves taking calls from patients, typing letters, to uploading audit data.

To assist the ANP and in reach Consultant with administrative duties. Undertaking a broad range of activities relating to all aspects of patient administration, ensuring any diagnostics are booked and reported on to help with improving flow through the acute setting.

Mid and South Essex NHS Foundation Trust is now one of the largest Trusts in the country, serving a population of 1.2 million people. Our newly formed Trust, comprising acute hospital sites at Broomfield in Chelmsford, Basildon and Southend, is determined to provide the best health services for its local population. We are a well-led, high-performing and innovative organisation working in the best interests of the people we serve.

With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.

Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

Effective communication is maintained within the administrative team and between the multidisciplinary team, other colleagues, patients and visitors.

Telephone enquiries are dealt with effectively and efficiently and advice is sought in appropriate circumstances using Trust guidelines.

Communicate with other admin staff, patients, and relatives when required.

Dealing with telephone calls and general enquiries

Provide a comprehensive, efficient and effective administrative service within prescribed timescales.

Ensure that all documents are accurately prepared and processed.

Ensure that manual and computerised records are accurate and complete

Assist with collection of audit data



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